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Thread: Why cant anyone help me?

  1. #1
    Banned myth's Avatar
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    Why cant anyone help me?

    I have a AIW 9800 Pro... well it came with media center 8.5! When I upgrade to anything higher it messes up! Ok well it will work for a little while.. When I watch TV it will freeze my system and then my monitor goes on stand by! I cant shut down! I read some ware that there is a patch to fix this.... I want to use the latest software so please dont recommend I go back to 8.5!!! I have reformatted many times! this is a know issue!

    Any ideas?

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    Banned myth's Avatar
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    Oh ****ing great!!!



    Dear Joshua Styer,

    Thank you for contacting ATI Customer Care.

    ------------------------------------------------------------------------------
    Your email has been assigned:
    TicketGUID:{7E1F15ED-174C-4F4B-8B81-FE7C52F06580}

    Please include the above identifier in all future correspondence
    relating to this ticket. Note: The TicketGUID identifier must appear
    in the message body, not in the subject line.
    --------------------------------------------------------------------------------

    Based on our experience, issues with the ATI Multimedia Center software are
    usually due to system configuration errors. In order to assist you in quickly
    determining the exact cause of this specific issue ATI has gathered a list of
    the top issues reported to Customer Service. We believe that you may find your
    issue addressed in the Multimedia Center section on our web site located at:

    http://www.ati.com/support/issuetype/mmc.html

    Issues associated with Video Capture are addressed in the Video Capture section
    on our web site located at:

    http://www.ati.com/support/issuetype/capture.html

    For DVD playback related issues, please see
    http://www.ati.com/support/issuetype/dvd.html

    If your issue is still unresolved, you should consider trying some of the most
    common troubleshooting steps listed below.

    You may also consider using the new SEARCH ATI function on our web site. It can
    be found at:

    http://www.ati.com/search/


    Regards,

    Customer Care
    ATI Technologies, Inc.
    http://www.ati.com


    ==================================================================
    Common Troubleshooting steps for ATI Multimedia Center issues:
    ----------------------------------------------------------------------------------------
    DVD image appears bright then dim:

    If you are watching a DVD on your television and the picture appears BRIGHT and
    then DIM, please refer to http://www.ati.com/support/infobase/3095.html .
    ---------------------------------------------------------------------------------------
    Install/Reinstall ATI Software:

    Please ensure that you exit ALL applications prior to installing drivers
    (including any Norton utilities, Anti Virus software, installation monitoring
    applications, as well as remote access software).

    Choose your ATI product from the link below:
    http://www.ati.com/support/driver.html
    ---------------------------------------------------------------------------------------
    AGP cards:

    IMPORTANT: You will want to reinstall all the latest drivers for your
    motherboard/chipset when installing new display drivers. . Be sure to install
    the AGP chipset drivers in Normal mode (as opposed to Turbo mode) if the option
    is presented.

    More information at http://www.ati.com/support/faq/agpchipsetdrivers.html
    ---------------------------------------------------------------------------------------
    For PCI cards:

    Try moving the ATI display adapter to another PCI slot (be sure to shut down and
    UNPLUG the computer first).
    ---------------------------------------------------------------------------------------
    System hangs or freezes:

    This issue may be related to the allocation of resources, particularly IRQs.
    You want to ensure that the ATI display adapter IS assigned and NOT sharing an
    IRQ. Use the following webpage to check for possible IRQ sharing or
    configuration issues.

    For Windows 98 and Windows ME users please see the following page:
    http://www.ati.com/support/infobase/...in98meirq.html

    For Windows 2000 and Windows XP users please see the following page:
    http://www.ati.com/support/infobase/...in2kxpirq.html
    ---------------------------------------------------------------------------------------
    BIOS Update:

    Check for your motherboard manufacturer in the list below to see if a BIOS
    update is available. BIOS updates often add support for new hardware that may be
    added to your system.

    http://www.ati.com/support/info/moth...facturers.html
    ---------------------------------------------------------------------------------------
    Recommended AGP BIOS Settings:

    You may consider using the AGP related BIOS settings found on the following
    webpage to help troubleshoot your issue.

    http://www.ati.com/support/faq/cmosagp.html
    ===================================================================

  3. #3
    Banned myth's Avatar
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    All fixed! I disabled HT! on my P4...

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    Uh why would that fix it?
    maybe it requires full processing power uh?

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    Banned myth's Avatar
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    Quote Originally Posted by Flash
    Uh why would that fix it?
    maybe it requires full processing power uh?

    the media center software didnt like 2 threads! it would crash when it was executed threw both... Or so I have been told!

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    Banned Shogun's Avatar
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    You know disabling HT will give you a performance hit dont you? Its on for a reason...

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    Banned myth's Avatar
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    Quote Originally Posted by Shogun
    You know disabling HT will give you a performance hit dont you? Its on for a reason...

    But its the only way...... I need a new TV tunner! then I can get a 6800 GT!

    Any recomendations on a GREAT TV tunner?

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    Quote Originally Posted by myth
    the media center software didnt like 2 threads! it would crash when it was executed threw both... Or so I have been told!
    This is true, I have a friend who develops game server browser software which had trouble with HT (although strangely he could fix it, where ATi haven't...this is a freeware browser as well!). the performance hit for turning it off is barely noticeable - check the hexus review.

    My leadtek card has been fine, but lots of people have good things to say about the high end hauppage cards.

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    Quote Originally Posted by Shogun
    You know disabling HT will give you a performance hit dont you? Its on for a reason...
    In most cases, HYPE-Threading isnt that usfull.
    Its ok for a few, limited situations...
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Cul-de-Sachian sybrows's Avatar
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    Out of interest does it benefit certain apps as Multi processor does, ie 3DS Max, Maya etc?

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    Quote Originally Posted by sybrows
    Out of interest does it benefit certain apps as Multi processor does, ie 3DS Max, Maya etc?
    Only if the app is coded for multi processor use, yes.

    MSI P55-GD80, i5 750
    abit A-S78H, Phenom 9750,

    My HEXUS.trust abit forums

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    Cul-de-Sachian sybrows's Avatar
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    • sybrows's system
      • Motherboard:
      • MSI P55-GD65
      • CPU:
      • Intel Core i5 750 @ 3.8+Corsair H50
      • Memory:
      • 8 gig Crucial XMS 3 DDR3 1600
      • Storage:
      • 1X2tb WD Green
      • Graphics card(s):
      • EVGA 670 FTW edition
      • PSU:
      • Akasa 500 Watt
      • Case:
      • Coolermaster Stacker 8100
      • Operating System:
      • Win 8.1 Pro 64bit
      • Monitor(s):
      • 24" Iiyama LED LCD
      • Internet:
      • Virgin 75MB
    thats what i thought so HT uses similar tech to Multi but on one chip??

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    It simulates a virtual second CPU.

    MSI P55-GD80, i5 750
    abit A-S78H, Phenom 9750,

    My HEXUS.trust abit forums

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    www.evilmunky.com EvilMunky's Avatar
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    Evil Intel HT technology

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    Cul-de-Sachian sybrows's Avatar
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    • sybrows's system
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      • CPU:
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      • Memory:
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      • Storage:
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      • Graphics card(s):
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      • PSU:
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      • Operating System:
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    is it any good for 3D rendering, do you know?

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    I does help yes
    If its for free, use it, every bit helps, but just dont expect huge increases
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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