Hi all, I just moved all of my hardware from my old case into a new case today, I powered up and found that my bluray drive had disappeared. I can see it in Device Manager but it has a yellow warning next to it. I've tried updating the driver but it tells me that all is up to date. When I clicked on properties of the drive, the device status read:
'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)'
I searched around on the internet (especially the microsoft help forums) and the general advice was to go into the registry and find the appropriate key and then delete 'lower filters' and 'upper filters'. I found the right key but I can only see 'upper filters' and not lower.
What should I do? All the solutions that I have seen make it clear that you must delete both filters and if one is missing then this solution isn't advised. Should I take the risk and go ahead and delete upper filters or leave it?