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Thread: Huawei HG521 Router Weird Problem

  1. #1
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    Huawei HG521 Router Weird Problem

    Hello,

    I have a Talktalk supplied Huawei HG521 router that has been functioning well up unto three days ago.

    The problem is really weird. I can connect to the router and the internet but the only webpage that will load is Gmail. I can log into Gmail as usual and all my latest emails are there. I can also send from Gmail successfully. However, if I were to visit any other site the browser would just display a loading symbol and the page won't load.

    I've tried going into the router configuration pages via wireless and wired means and neither works. The page doesn't load, though the tab name changes to "log-in" - which is correct for this router.

    I have two PCs, both of which are exhibiting the same problem. I've tried flushing the browser history/cache, resetting the router (still shows the same problem), positioning the PC right next to the router and also tried temporarily disabling Kaspersky to see if it was somehow filtering websites. None of those things worked.

    Gmail is the only site I can get to and I can't connect to the router configuration pages. Weird

    Anyone got any ideas?

    Thanks in advance
    Last edited by dfisher1; 12-02-2013 at 03:34 PM.

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    Re: Huawei HG521 Router Weird Problem

    Can you ping sites like amazon and the bbc from your PC?

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    Re: Huawei HG521 Router Weird Problem

    What DNS are you using? Have you tried changing it to the Google ones (8.8.8.8 & 8.8.4.4)?

    Not sure what your OS is, but if Windows it might be worth checking the Hosts file (it has no extension). If it has any line that isn't preceded with a # then try adding a # before it.

    Maybe the routers borked though.
    Last edited by Thorsson; 09-02-2013 at 11:16 AM.

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    Re: Huawei HG521 Router Weird Problem

    Thanks for the responses.

    Turned out that Kaspersky had put out a dodgy update which blocked all access to the internet. That explains why both machines weren't working and had failed at roughly the same time. Tested the old router and I can now connect directly to it.

    Bought a new router anyway and its a lot faster than my old one. Thanks for the responses.

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