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How can i find about the status of my refund item with microdirect, they don't seem to have much in terms of checking on their site. Anybody care to help me or tell me about past experiences.(they have to check my zen micro which has the headphone jack prob and i requested a refund) Thanks, John.
Could a mod please edit my title for me to 'tracking my RMA' thankyou
Ok, i havejust read some seriously disturbing things about microdirect and their appaling service and rma refunds, i have sent my item back, is it likely that i will ever see my money again... :eek:
Never had a problem with MD and their returns personally and have done a couple. Ringing 'ems your best bet
where is their number, i cannot find it, sorry if i am being really stupid. Can somebody give me their number, thanks.
Customer Service
PLEASE NOTE that our phone lines are very busy. The fastest response by far for customer care issues is by email.
Please email: customerservice@microdirect.co.uk
If you still wish to try the customer service line please click the link below :
Customer Service
Tel: 0870 44 22 233
Please note: The above number is charged at National rates NOT at Premium.
thankyou very much fibb.
yes! refunded, must decide what to buy, rio carbon looks good!
Take a leaf from the HHGTTG.Quote:
Originally Posted by johnnr892
DON'T PANIC
MD are a reputable company. :)
You must agree, they need more feedback information a bout their refund and returns system like on e-buyer where it tells you that they have recieved you product and are testing, it just helps to keep people aware of what is happening.