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Thread: Confused about racking my RAM with microdirect.co.uk

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    john johnnr892's Avatar
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    Confused about tracking my RMA with microdirect.co.uk

    How can i find about the status of my refund item with microdirect, they don't seem to have much in terms of checking on their site. Anybody care to help me or tell me about past experiences.(they have to check my zen micro which has the headphone jack prob and i requested a refund) Thanks, John.
    Last edited by johnnr892; 19-05-2005 at 04:59 PM.
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    john johnnr892's Avatar
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    Could a mod please edit my title for me to 'tracking my RMA' thankyou
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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    john johnnr892's Avatar
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    Ok, i havejust read some seriously disturbing things about microdirect and their appaling service and rma refunds, i have sent my item back, is it likely that i will ever see my money again...
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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    Never had a problem with MD and their returns personally and have done a couple. Ringing 'ems your best bet
    .: Predator :.


    - Shuttle SN25P - A64 3700+ San Diego @ 2.7GHz - 1GB PQI Ultra DDR - X850XT - Asus DVD-ROM - 200GB Maxtor + 2*80GB SATAII -

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    john johnnr892's Avatar
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    where is their number, i cannot find it, sorry if i am being really stupid. Can somebody give me their number, thanks.
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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    Studmuffin Flibb's Avatar
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    Customer Service

    PLEASE NOTE that our phone lines are very busy. The fastest response by far for customer care issues is by email.

    Please email: customerservice@microdirect.co.uk


    If you still wish to try the customer service line please click the link below :


    Customer Service

    Tel: 0870 44 22 233
    Please note: The above number is charged at National rates NOT at Premium.

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    john johnnr892's Avatar
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    thankyou very much fibb.
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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    john johnnr892's Avatar
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    yes! refunded, must decide what to buy, rio carbon looks good!
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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    Senior Amoeba iranu's Avatar
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    Quote Originally Posted by johnnr892
    Ok, i havejust read some seriously disturbing things about microdirect and their appaling service and rma refunds, i have sent my item back, is it likely that i will ever see my money again...
    Take a leaf from the HHGTTG.
    DON'T PANIC
    MD are a reputable company.
    "Reality is what it is, not what you want it to be." Frank Zappa. ----------- "The invisible and the non-existent look very much alike." Huang Po.----------- "A drowsy line of wasted time bathes my open mind", - Ride.

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    john johnnr892's Avatar
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    You must agree, they need more feedback information a bout their refund and returns system like on e-buyer where it tells you that they have recieved you product and are testing, it just helps to keep people aware of what is happening.
    Cheiftech Matrix/xp 2600@ 2.3ghz/ Abit NF7 v2/1gb GEIL value dual channel pc3200@ 2.5-3-3-6/XFX 6600gt/80gb Western Digital boot disk/80gb maxtor for storage and games/LG cdrw/Nec 3500A

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