My rights??

[ArmagoN]

Just wondering following on from the Graphics Strech Post, what are my rights?

I have not changed anything on the card, i have used standard drivers etc.

I haven't returned anything via post before to a company, and considering the problem i am having is only in certain games, im worried that if they test it they will not find anything.

What should i do??

[ArmagoN]

After using this card for about 3 weeks i have found that while playing certain games (GTA San andreas) i get artifacts appear over the screnn in the shading(aswell as textures stretching and shadows corrupting), if i lower the clock they seem to go away, but as i am GUARENTEED that this card will work, by gainward at the clockspeeds they show ,will i be able to send this card back and exchange for another one of the same make, and preferably a branded version (with the 2 fans on top instead of the Green PCB version)

Of course when i use future mark 3dmark05 i get no problems, i get no problems in BF2 or Doom3. so it appears to be when i use the card for extended periods of time on certain software, the card hits about 56c which shouldnt cause any problems, and my system temp is uslally 35c at max.

I worry that if i send this card back to you, you may not find a problem and therefore charge me £10 and send me a under performing card back.

i have found some information which leads me to belive that the card has some problems with the Guarenteed clockspeeds, and that this could be a cooling problem with the non branded version of the card.

Regards

This is what i have e-mailed to the tech team at microdirect for their answer about what they can do to sort out my problem with this.

is there anything i am missing because i do not want to wait 5 days for them to test the card and find nothing.

[Mike Fishcake]

Having dealt with MD's returns people in the past, i'm not sure how successful you might be, with it being overclocked and everything. I suspect, that even though it might say "guaranteed", that there will be some clause in there that gets them out of it.

[ArmagoN]

It is guarenteed by gainward, they would merely have to send me another one of the same make as it is gainwards fault.

[ArmagoN]

maybe if i up the Voltage from my mobo to my card..... hmmm how do i do that is the next question