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Thread: can you help me boot windows?

  1. #1
    Senior Member
    Join Date
    Aug 2004
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    can you help me boot windows?

    Just got woken up by a phone call from my uncle with a pc problem.

    It seems AVG did an update or removed something or did something here, but after it asked to be restarted, windows wouldnt boot.
    It comes up with "isass.exe - unable to locate" and also "DNSAPI.dll not found".

    I've looked on google, and I can confirm that this is the one with the L, not the i, as one is a virus, and one is legitimate. I need to know how I can get these two files back in the system.

    Can anyone suggest anything? I really need a hand.
    (this is on XP by the way)

    Last edited by blueprint; 06-07-2005 at 12:17 PM.

    AMDX2 6000+, Asus M3A78-CA, 8800GT, Freezer64 Pro, 4GB Corsair TwinX PC2-8500, 22" Belinea Widescreen, Akasa Eclipse-62, Windows 7 Pro 64bit

  2. #2
    Slightly Trigger Happy
    Join Date
    Jun 2005
    In front of a computer
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    If there is nothing on it the simple solution would be to nuke windows and re-install it. If you do however then you need to know where to get these 2 files from as they are an important part of the windows operating system.

    I am sorry but i cannot help you retrieve them. Good luck in finding the solution you need.
    your computer is similar to a fridge in that if it cannot keep a beer cold then it sucks

  3. #3
    Cul-de-Sachian sybrows's Avatar
    Join Date
    Apr 2004
    7 times in 7 posts
    • sybrows's system
      • Motherboard:
      • MSI P55-GD65
      • CPU:
      • Intel Core i5 750 @ 3.8+Corsair H50
      • Memory:
      • 8 gig Crucial XMS 3 DDR3 1600
      • Storage:
      • 1X2tb WD Green
      • Graphics card(s):
      • EVGA 670 FTW edition
      • PSU:
      • Akasa 500 Watt
      • Case:
      • Coolermaster Stacker 8100
      • Operating System:
      • Win 8.1 Pro 64bit
      • Monitor(s):
      • 24" Iiyama LED LCD
      • Internet:
      • Virgin 75MB
    Ok, put the windows XP disk in the drive and turn off the machine .......turn it on, and tap space to make it boot from the xp disk. After loading files it will give you the option to enter recovery console by pressing that, then press the number 1 for windows xp then enter. It will ask you for administrator enter.
    Now type this command: chkdsk /r and press enter.
    this will replace any corrupt or missing files with ones from the CD and hopefully enable you to boot windows. In my experience this take a variable amount of time and the longer it takes the more it's sorting out..... as soon as its done type exit then press enter and choose boot windows normally and you should be able to boot windows again..... I f not it may have to be a full re-installation.
    Hope this helps

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