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Thread: Windows Networking/General Trouble

  1. #1
    Network|Geek kidzer's Avatar
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    Windows Networking/General Trouble

    Hi,

    come across a wee issue with PC.

    Was defragmenting PC while having a shower and rebooted and suddenly my ethernet/network controller seems to have gone funny, it says its connected, but I can't load any webpages or even get to 192.168.1.1 on my router.

    Also, it seems some programs refuse to run when I logon (namly Sygate Personal Firewall, yes its still got an entry in MSconfig to start) and others plain refuse to run at all. I have no idea whats up with it!

    Cheers for any help,
    David
    "If you're not on the edge, you're taking up too much room!"
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    Admin team peterb's Avatar
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    Always a mistake doing anything with a computer while having a shower - unless the PC is waterproof...



    What do you get if you run ipconfig?
    Last edited by peterb; 22-02-2006 at 05:52 PM.
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    Admin team peterb's Avatar
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    double post..
    Last edited by peterb; 22-02-2006 at 05:57 PM.
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    Administrator Moby-Dick's Avatar
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    go to your start menu , run and type cmd then click OK
    at the command prompt , type ipconfig

    then paste the result here.
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

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    Network|Geek kidzer's Avatar
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    Tried IPconfig myself, I get an error of some sort - i'll go boot into windows and try it again and make a note of the error/message.

    Any ideas about the programs not working?

    Cheers,
    David
    "If you're not on the edge, you're taking up too much room!"
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  6. #6
    Network|Geek kidzer's Avatar
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    Tried IPconfig again and the error is:

    Windows IP Configuration

    An internal error occurred: The request is not sup

    Please contact Microsoft Product Support Services

    Additional information: Unable to query host name.


    Cheers,
    David
    "If you're not on the edge, you're taking up too much room!"
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  7. #7
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    How odd - personally I'd try uninstalling and reinstalling TCP/IP as a starting point. Do you have a system restore point you could roll back to?

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    Network|Geek kidzer's Avatar
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    'fraid not, i've got system restore disabled to save HD space

    How d'ya reinstall TCP/IP, I thought it was just 'there' as soon as you installed windows?
    "If you're not on the edge, you're taking up too much room!"
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    Quote Originally Posted by kidzer
    ...
    Also, it seems some programs refuse to run when I logon (namly Sygate Personal Firewall, yes its still got an entry in MSconfig to start) and others plain refuse to run at all. I have no idea whats up with it!
    ...
    Windows IP Configuration

    An internal error occurred: The request is not sup
    Personal firewalls can insert themselves into, or take over the TCP/IP stack entirely - so if they get killed they prevent all network connectivity as a safeguard (rather than let everything through).

    If Sygate is failing to load its drivers, then this could have broken TCP/IP.

    I would try removing that first and see if network connectivity is restored, then reinstall it to re-register and copy the files back.
    ~ I have CDO. It's like OCD except the letters are in alphabetical order, as they should be. ~
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  10. #10
    Network|Geek kidzer's Avatar
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    Ok, ill give removing sygate a bash and see if I can get any network connectivity back,

    Cheers
    "If you're not on the edge, you're taking up too much room!"
    - me, 2005

  11. #11
    Network|Geek kidzer's Avatar
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    Removed Sygate, still the same problem.

    Getting a 40Gb HD from a friend tonight, gonna install windows on it and see if it works then, if it does i'll just stick with that.

    Thanks for all your help

    David
    "If you're not on the edge, you're taking up too much room!"
    - me, 2005

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    Google for winsockfix and try that.

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    Admin team peterb's Avatar
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    Try removing the TCP/IP stack and re-installing it.
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    Another option, have a look at http://support.microsoft.com/?kbid=310747

    bung in your XP cd & run SFC /scannow

    I have had to do this before on clients pc's, where they could access the internet, but not browse the lan at all.

    Disclaimer: I take no responsibility for doing the above & you do it at your own risk, please make sure you keep a backup of all important files before making system changes.

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