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Thread: Help diagnosing mobo/PSU issue please

  1. #1
    A shadowy flight. MSIC's Avatar
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    Help diagnosing mobo/PSU issue please

    Am desperately trying to solve a problem with my friends computer. I built it for him as a favour, he paid, but it's had no end of troubles and had a few RMA's of components.
    Having recently recieved a new PSU (which i felt was previously faulty and the supplier agreed) I now have similar problems, and am tearing my hair out.

    Components

    Aspire x-Qpack, with the standard PSU as follows:
    DC Output +3.3V: 31A , +5V: 29A , +12V1: 14A , +12V2: 16A , -5V: 0.3A , -12V: 0.8A , +5VSB: 2.0A
    +3.3V, +5V combined load: 200W
    +3.3V, + 5V & +12V Combined load 430W. 24Pin connector.
    Motherboard = Gigabyte GA-K8N51GMF-9 (micro-ATX Athlon 64 939). 24pin power connector.
    CPU = Athlon 64 3200+
    RAM = 2 x 512MB Corsair Value Select
    Hard Drive = Samsung Spinpoint 250GB PATA
    DVD ROM = NEC 3500A
    Also front multi-card reader.

    The Problem

    The machine will sometimes turn on & work, & sometimes will not power on. Sometimes waiting for some time helps, sometimes no obvious wait helps. It is not repeatable on demand and i havent yet identified a definite pattern, despite the machine being like this for a couple of months. I have tonight noticed however that unplugging the extra '12V' power plug does enable the motherboard to recieve power, as the CPU fan will spin up when the power is turned on in this state. If you turn it off, plug the 12V lead in, and turn it on again it still seems to work, but will at some later point not work again...

    I have ruled out
    Most likely not a fault with the hardware as such. I have RMA's the motherboard, and seperately RMA'd the PSU. With three different combinations of seemingly working components, the same issue occurs.

    My opinion
    Well i dont rightly know, otherwise i wouldnt post here. But it seems to be a power issue. In a previous post someone suggested the motherbaord could be shorting against the case. I have now used little cardboard washers on top of the motherboard, between the motherboard and the screws to hopefully rule that out. Its almost like there is some sort of power build up, and it's not being grounded properly....but i'm no electrical engineer so i dont really know.

    My Request
    If anyone can help me out on this one, i would love it, truely. I can see this not getting sorted, my mate asking for his £400 back, and me being out of pocket after trying to do him a favour!
    Last edited by MSIC; 23-05-2006 at 09:27 PM.
    I'm commenting on an internet forum. Your facts hold no sway over me.
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  2. #2
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    • ash_rm's system
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    When it does turn on, is it 100% stable? Has an operating system been installed?

    You could try running the system outside the case to eliminate any doubt of it shorting out.

  3. #3
    Resident abit mourner BUFF's Avatar
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    have you tried it with a quality PSU instead of the standard Aspire fitted one?

    MSI P55-GD80, i5 750
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  4. #4
    A shadowy flight. MSIC's Avatar
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    • MSIC's system
      • Motherboard:
      • ASRock H170M-ITX
      • CPU:
      • Core i5 6500
      • Memory:
      • 2 x 4GB Corsair Veng DDR4 2666
      • Storage:
      • 240GB SSD (boot) +1TB Samsung F3
      • Graphics card(s):
      • ASUS GeForce 750Ti
      • PSU:
      • Silverstone 450W ST455F
      • Case:
      • Silverstone SG06-450
      • Operating System:
      • Win10
      • Monitor(s):
      • Dell S2309W
      • Internet:
      • PlusNet FiberTTC
    Quote Originally Posted by ash_rm
    When it does turn on, is it 100% stable? Has an operating system been installed?
    You could try running the system outside the case to eliminate any doubt of it shorting out.
    When it turns on then yes, it remains stable. Win XP works perfectly, no crashes or lock-ups. The only time it doesnt work is (sometimes) when you have to turn it on.

    have you tried it with a quality PSU instead of the standard Aspire fitted one?
    Tried just powering it up with my main machine's PSU,a Tagan. Worked perfectly first time, although then again so did the Aspire as soon as I switched back. I certainly couldnt use the Tagan full time because a) its mine b) it doesnt fit the case.
    If the PSU is at fault, it's design issue as this is the second.

    Edit: A friend of mine who read this has suggested that I simply try running the whole thing without the 12V power connector plugged in.
    Is this feasible? I thought it was needed for stability? Anyone else done so?
    I'm commenting on an internet forum. Your facts hold no sway over me.
    - Another poster, from another forum.

    System as shown, plus: Microsoft Wireless mobile 4000 mouse and Logitech Illuminated keyboard.
    Sennheiser RS160 wireless headphones. Creative Gigaworks T40 SII. My wife.
    My Hexus Trust

  5. #5
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    I had a really similar problem, in the end I replaced the power supply for an Enermax one, and havn't had any problems since...
    Rich
    Brisbane 4800+ @ 2.5GHz, 2x1GB CorsairDDR2 TWINX PC6400, Asus AM2 M2N4-SLi, ATI X1800XL AIW, 80GB WD800JB (OS) & 200GB WD800JB, NEC ND5170

  6. #6
    A shadowy flight. MSIC's Avatar
    Join Date
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    • MSIC's system
      • Motherboard:
      • ASRock H170M-ITX
      • CPU:
      • Core i5 6500
      • Memory:
      • 2 x 4GB Corsair Veng DDR4 2666
      • Storage:
      • 240GB SSD (boot) +1TB Samsung F3
      • Graphics card(s):
      • ASUS GeForce 750Ti
      • PSU:
      • Silverstone 450W ST455F
      • Case:
      • Silverstone SG06-450
      • Operating System:
      • Win10
      • Monitor(s):
      • Dell S2309W
      • Internet:
      • PlusNet FiberTTC
    Did the enermax fit in the Aspire X-Qpack case ok? If so, which enermax?
    I'm commenting on an internet forum. Your facts hold no sway over me.
    - Another poster, from another forum.

    System as shown, plus: Microsoft Wireless mobile 4000 mouse and Logitech Illuminated keyboard.
    Sennheiser RS160 wireless headphones. Creative Gigaworks T40 SII. My wife.
    My Hexus Trust

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