Highpoint Rocketraid 1640

[skattrd]

I have a Highpoint rocketraid 1640 and overnight it appears to have lost the array.
I had 4x maxtor 300GB drives in a 900GB RAID5 array and on reboot this morning the array is broken.
All the drives are there connected and working but at startup drives 1+4 show in the first array window and the state as "broken" then in the next window drives 2+3 show and the array "broken", so all are connected and recognised but the array is broken and will not function.
I need to get this array up and working and as it was a RAID5 array I thought fault tolerance was ok and I have only got approx half the data backed up (I should have backed it all up I know) ...

Does anyone have any experience of these cards or similar problems with other cards .... is it possible to recover my data or have I lost it?

Thx
Chris

ps. I have emailed Highpoint support about this as well

[skattrd]

I got an email back from highpoit support and they included a couple of little dos based programs to delete and create RAID info on the drives without harming the partition tables and data ...... long story short 900GB back online and intact - I am sooo releved

[rmeneses]

Please let me know what files they sent you. I am having problems with the same card and two of my drives.

Thanks

[jmorten]

Hi,
Do you still have this sw? I am having the same problem, but support says they dont have the product anymore - and the people used to support it do not work there anymore.....

pls.....help :-)

br
jm

[GoNz0]

basically, rebuild and use your backup.

[jmorten]

well, the idea with the sw utility were not to loosing data... only rebuilding the array.
If I had a backup, then it would be ok - but some of us are actually using nas w/raid as the backup :-)
And there are some historical data that I only store on my raid as well...

[GoNz0]

well, the idea with the sw utility were not to loosing data... only rebuilding the array.
If I had a backup, then it would be ok - but some of us are actually using nas w/raid as the backup :-)
And there are some historical data that I only store on my raid as well...

a backup without a backups not a backup, its a mistake, one you have learnt like lots of us!

if you can afford several hundred pounds for a slim chance of getting it back contact a data recovery company, otherwise you can find out what file system the raid is on and attempt to rebuild it.

short answers, its lost.