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Thread: News - Seagate reveals firmware bug in some hard drives

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    News - Seagate reveals firmware bug in some hard drives

    Some Barracuda and DiamondMax drives manufactured in December 2008 are failing.
    Read more.

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    HEXUS webmaster Steve's Avatar
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    Re: News - Seagate reveals firmware bug in some hard drives

    "Data recovery" in this instance likely will be a case of either swapping the controller board, or reflashing it. Both very cheap to do, hence why Seagate can affort to foot the bill for this cockup.

    That's my guess anyway.
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    Re: News - Seagate reveals firmware bug in some hard drives

    Anyone else notice how seagate's QC has weent down hill drastically since they moved operations to China?

    I was nearly ready to buy 2x 1.5tb hard drives until i done a google search and seen that practically everyones has died.....

    So i went for 2x 1tb drives from Samsung until a more reputable brand of 1.5tb disks come out.
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    Does he need a reason? Funkstar's Avatar
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    Re: News - Seagate reveals firmware bug in some hard drives

    My 1.5TB hasn't died, but it is showing re-alocated sectors practically since day one in my NAS.

    I'm now waiting for the 2TB drives from WDC or any of the others.

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Seagate reveals firmware bug in some hard drives

    Quote Originally Posted by Steve View Post
    "Data recovery" in this instance likely will be a case of either swapping the controller board, or reflashing it. Both very cheap to do, hence why Seagate can affort to foot the bill for this cockup.

    That's my guess anyway.
    Indeed, i like to measure a company by how they cock up. In this case it seams like they are doing pretty much all they can.

    However if the turn around for this is too long, then its pretty much useless.
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    Re: News - Seagate reveals firmware bug in some hard drives

    Quote Originally Posted by neonplanet40 View Post
    So i went for 2x 1tb drives from Samsung until a more reputable brand of 1.5tb disks come out.
    Do a search for samsung spinpoint and you'll get the same doom and gloom.

    Everything mechanical dies at some stage and are very prone to issues, at least seagate aren't hiding the problem and the offer to get the data recovered at their expense seems unparalleled.

    Although I probably won't buy a seagate any time soon (the 7200.10 drives I had were very "meh" in performance), their commitment to their customers has to be commended in this instance.

    At least the issue was firmware and not a manufacturing defect!
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    Re: News - Seagate reveals firmware bug in some hard drives

    Dammit, my new 500gb drive is affected by this, only had it month or so
    Is it worth risking damaging the drive to update it, or should i just continue using and hope for the best? The drive only has a load of media on it at the moment

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    Re: News - Seagate reveals firmware bug in some hard drives

    More firmware cockups from seagate?.. Doesn't exactly instill confidence in their ability to keep my data in one peice.
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    Re: News - Seagate reveals firmware bug in some hard drives

    Quite a timely announcement - I was just about to buy a Barracuda, but now I might wait a bit. Not that any relatively fast drive seems to be without some faults or other - I see the Spinpoint F1s can be a bit temperamental too.

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    Re: News - Seagate reveals firmware bug in some hard drives

    has anyone received the updated firmware yet? or is it online anywhere?

    will it be the same firmware for all drives, or different for each capacity?

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    HEXUS webmaster Steve's Avatar
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    Re: News - Seagate reveals firmware bug in some hard drives

    Be careful! Allegedly Seagate's released a firmware update that can render 500GB drives unresponsive. http://it.slashdot.org/article.pl?sid=09/01/21/0052236
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    Re: News - Seagate reveals firmware bug in some hard drives

    Quote Originally Posted by Steve View Post
    Be careful! Allegedly Seagate's released a firmware update that can render 500GB drives unresponsive. http://it.slashdot.org/article.pl?sid=09/01/21/0052236
    thanks for the warning. it looks like a right mess with people bricking drives that were working before flashing. as mine works i think i'll wait until others have tested first. it also suggests that only models made in a particular month are affected rather than all models made until that month. the seagate site just didn't seem that clear to me after a few reads as to exactly what you have to look for to identify if you need to update or not. i can't understand either why a drive would go from working to not working because of faulty firmware, so i'm not sure if my drives are safe without the update or not, or if they are in the faulty batch or not

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