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Thread: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

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    News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    As of May 2009, Virgin Media will be revising its broadband service to make way for a 10-20-50 range.
    Read more.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    I'd feel significantly more positive towards Virgin if they'd be willing to cable more areas. Their 10MB service is no use to me given that they don't serve my street, despite being only a couple of miles from Manchester City Centre!

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    I have found that their 'up to' speed isnt quite as dependant on your distance from the exchange as it is thier underpowered servers in the exchange. During busy times like 4-10pm they get super clogged and your speeds drop to like 0.2 on a 2meg line. Its abysmal and they do agree to no compensation nothing about it when you complain.

    But anothing thing, in many city areas havent they replaced the line between the exchange and the box on yur street to fibre so the distance doesnt have nearly as much impact?

    BTW im also in Manchester

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Be nice if the people got what they paid for to start with instead of giving people upgrades that wont work properly and hide behind the "upto" umbrella....

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    hmmm, what about those on 10mb and paying for 10mb... do we get upped, or are half the people that will be on the 10mb one be paying less than us?
    : RFNX Ste | : stegough | www.stegough.com

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    there will be no lower service so we will pay the same, possible we may get an email offering to bump us to 20mb, will have to wait and see.

    i moved area and still get 10mb day or night.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    tbh if there going 10/20/50 I'm going to drop from the top 20mb sometimes that I'm on and go for the middle one, had enough of paying £35+ it is iirc I'm paying atm...

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Quote Originally Posted by Biscuit View Post
    BTW im also in Manchester
    You're obviously in a more economically-advantaged area than me

    I really wanted cable broadband when I moved in from Bolton last year, and was gutted when it turned out the Virgin doesn't cover us. I finally sucked it up and got a BT line, and so far I'm pretty chuffed with my PLusNet ADSL. I wouldn't mind some of that 50MB action though...

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Yay more congestion on a already oversold network and stricter STM rules.

    Gawd I wish I lived closer to a BT exchange (never thought I'd ever say that).

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    there putting in new equipment for the 50mb, the 10 and 20 will be on the old equipment.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    We upgraded from 2mb to 10mb at Christmas for £7+, so what will happen now, surely they will have to either minus that extra charge or bump us up to 20mb surely?

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Nice to see they're making their lowest package 2mb at least then

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    The telling words, of course, are "up to", and though a migration from 2MB to 10MB will be welcomed by many, users should be aware that actual speeds will vary depending on factors such as distance from the exchange.
    Surely the distance from the exchange doesn't apply to Virgins Fibre Optical Broadband service? Only their much less used ASDL?

    With Cable Broadband you almost always get the speed advertised, or very close to it.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Quote Originally Posted by Speed View Post
    Surely the distance from the exchange doesn't apply to Virgins Fibre Optical Broadband service? Only their much less used ASDL?

    With Cable Broadband you almost always get the speed advertised, or very close to it.
    Very close still makes it an up to

    Anyway it applies to all I assume since their site states the 50mb is up to as well so it can't be because of ADSL as they dont have 50mb ADSL lines.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    True, but I'm on 10mb and I get 10mb.

    I think the guy who wrote the news article forgot that almost all of Virgins broadband customers are on cable not ASDL, where BT exchanges don't even come into the equation.

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    Re: News - Virgin Media to migrate broadband customers from 2MB to 10MB connections

    Quote Originally Posted by Speed View Post
    True, but I'm on 10mb and I get 10mb.

    I think the guy who wrote the news article forgot that almost all of Virgins broadband customers are on cable not ASDL, where BT exchanges don't even come into the equation.
    Nah Parm has it right. It is "up to" even though Virgin used to boast how their speeds never had to be advertised as "up to". Fact of the matter is same thing happens to them. My friend is on the 10mb package getting 9.6mb max because of how far he is .

    He never mentioned BT exchanges anyway just Virgins own exchanges

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