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Update has some glitches, ja.
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Update has some glitches, ja.
I would really like to know the full process these firmware updates go through before being pushed out to customers.
I've read communication between an Orange customer and HTC and the same customer and Orange. Orange said they are waiting for approval to push it out from HTC, HTC say they have no idea what Orange is speaking about. Then you have the line in that article about Google having to rubber stamp the firmware build for T-Mobile.
I'm guessing there are a bunch of hoops that all parties have put in place, probably for not a great deal of point. I would also suspect that the old procedures were fine for issuing the latest firmware for the likes of Nokia or SE feature phones, but haven't been overhauled to deal with the online media and online communities demands for new OS versions as soon as they are released.
I wouldn't be surprised if the software department in Orange (for example) is way understaffed and has to look after countless handsets and firmware updates for them. They would also have to prepare updates to training documents and technical support for the new features of the phone. Then there is probably needless internal bureaucracy, having to get things signed off etc.
To be honest in t-mobile defense they did a cracking job rolling out 2.1 for the pulse. Yes it took a little while but its completely bug free. Its only a minor problem anyway this for the desire imho, and I'm sure in a day or two it will be fixed. What I am interested in is who uses mobiletv and myphonebook anyway?
Think people need to give T-mobile some credit. Their push out was alot better than everyone else, minor issue that affected a very small amount and was corrected in 24 hours.