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Thread: News - Virgin Atlantic staff to use Google Glass at London Heathrow

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    News - Virgin Atlantic staff to use Google Glass at London Heathrow

    A six week trail aims to improve customer service for its 'upper class' passengers.
    Read more.

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Oh ergh.
    throw new ArgumentException (String, String, Exception)

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    'Pilot scheme' ?

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    So, can you get black spray paint in small enough containers to pass the fluid limits?

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    (")_(") (")_(") (")_(") (")_(") (")_(") (")_(") (")_(")


    This is bunny and friends. He is fed up waiting for everyone to help him out, and decided to help himself instead!

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Big brother spy tactic that's all it is,
    an other way to put faces to names, Data collection???????????

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Quote Originally Posted by tomthum View Post
    Big brother spy tactic that's all it is,
    an other way to put faces to names, Data collection???????????
    Even I struggle to believe that that would justify this to VA. I doubt that that's "all" it is.

    But would they, and potentially a LOT of other firms do that, as well? Now that wouldn't surprise me at all. I'd be more worried about, say, Tesco, going down this route. It's probably a way off yet, but I can see the day coming when you walk into a shop and the cashier/assistant waering something like this can look at you and get a facial recognition hit, and your personal details flash up on their screen, or glasses. This year? No. Next year? Doubtful. 10 years or 20 years? Very possible, if not likely.

    I wonder when someone will come up with anti-Glass disguises?

    One thing. If VA implement this, it assures I'll fly with some airline that doesn't. And yes, I know it's "upper", but about 70% of my flying in the last 20+ years has been either business or first class. Most of the other 30% has been on single-class routes.

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Well it's a bit silly to claim it's for face recognition and the like, one of the main benefits of flying upper class is the ability to go through their own security. You drive straight to the terminal, they great you, escort you and take your bags away from you there, and your passport too.

    They have all that information already.

    The google glass thing isn't going to be for gathering data. It will be for ordination of their staff and the like.
    throw new ArgumentException (String, String, Exception)

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Quote Originally Posted by TheAnimus View Post
    Well it's a bit silly to claim it's for face recognition and the like, one of the main benefits of flying upper class is the ability to go through their own security. You drive straight to the terminal, they great you, escort you and take your bags away from you there, and your passport too.

    They have all that information already.

    The google glass thing isn't going to be for gathering data. It will be for ordination of their staff and the like.
    But they don't have your face recorded on a face recognition system, which then could be sold on, for instance, to Tesco.

    If it's used for giving info to staff, ONLY for that, then fine. Problem is .... "if". I am VERY sceptical about function-creep in this area (erosion of personal privacy) not least because there's been so much if it already, almost all (if not all) without corporates bothering to tell us, let alone get permission.

    So, Google Glass cameras can record your face, at the same time as they're processing your record. Can you guarantee that :-

    - the system is not recording a face capture and saving it, even if nothing is done with it yet?, and
    - even if it's not recorded today, that it won't be silently added after the pilot, or next year, etc?
    - once faces are captured, that facility won't be used?

    First, it'll be dressed up either as customer convenience (knowing who you are and having your records appear automatically), but sooner or later, IMHO, if they can add that facility, they will, and if they add it, it'll be used for generating revenue, not just saving 10 seconds while you tell them your name and they look it up.

    And if this pilot works, you can bet your left gonad that VA doing it will be the very thin tip of a very large iceberg. It won't be long before everyone is at it, which is the point I made last time and why the bit about it being check-in and them having the info already is immaterial. VA have it, in those circumstances. Lots of others, like Tesco, do not.

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Are they trialling GoogleNude, so they can look at passengers' winkles?

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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    They look to modern and because it has a camera in it we will never know if one of them is taking a photo of a passenger or if someone is watching in and spying, they also look very uncomfortable especially for people who wouldn't usually wear glasses

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    Chillie in here j.o.s.h.1408's Avatar
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    Re: News - Virgin Atlantic staff to use Google Glass at London Heathrow

    Quote Originally Posted by TheAnimus View Post
    Oh ergh.
    I used Google glass a while ago and the battery life is terrible. Will only last an hour if that. It's a gimmick

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