News - A third of Brits switch network due to bad customer service

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Originally Posted by McEwin

My GF recently switch to 3 after some appalling customer service from Orange/EE. She had been with them for 13 years! They were very rude about her leaving too - the cheek!

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Exactly the same here, though I was a customer for 15 years. Orange/EE simply gave up offering good value and service.