Just took a look at the US site - taking a Synology DS413j NAS as an example - and it was easy to get misdirected. Although +1 for Newegg, at least there is plenty of information - and it seems accurate. E.g. Scan's DS413j page says that it's not iSCSI capable, which according to Synology it is.
So, I'll judge by results - hint Mr Newegg - some nice launch deals please!
Devon, Cornwall? That's a bit unfair comment - after all both the companies you quote are really eTailers who happen to have a physical presence (and I thought Scan's was relatively recent in the company history).
Think you've got problems ... try living in "Alex Salmond Land", best I can do is Maplin's or PC World. And it's only going to get worse if he becomes "President Salmond" (apologies for the politics)
"Reality is what it is, not what you want it to be." Frank Zappa. ----------- "The invisible and the non-existent look very much alike." Huang Po.----------- "A drowsy line of wasted time bathes my open mind", - Ride.
Really liking the thought of Newegg coming to the UK, they are big in the US for the reason that's price & customer service... These two things are why I shop at Scan but a cheaper price I'll shop elsewhere !
I welcome the competition entirely. Having recently had problems with an order for the third time in a row (and a couple other times) with scan i hope it makes all the companies fight harder for customers
With a relatively large number of options here in the US, including direct competitor Tiger Direct with a live store presence less than an hour from my home, I still deal almost 100% exclusively with NewEgg - those rare occasions I don't are simply because I've gone to the local office superstore, due to my own negligence in foresight.
They always seem to have the best selection (which isn't always a good thing - there are some 'low end' options as well, often best avoided), the best online deals, and a lot of what I like to call 'sneak into your wallet deals' - stuff you have no immediate need of, but feel like a fool letting pass (SSD's at 1/2 off sales, etc).
And while I've been fortunate in never having received a DOA item from them, or even one that's failed inside of warranty, those occasions you do read of on their items indicate timely, if not downright fast, customer service turnaround.
I haven't dealt with a UK sellers before (no need, and no desire to fight with the taxes), so I cannot comment on your current fare - but I can honestly say NewEgg will be a good add to whatever mix you already have.
I've had good service from Scan, some exceptional returns and their delivery is always spot on. Pricing, delivery and returns - those things will decide if I continue with Newegg EU past the first couple of test orders.
I'm happy that NewEgg is finally coming to the UK, but like a lot of people here, I will probably still end up buying a lot of items from Scan for the fast delivery and customer service.
If it ends up outdoing Ebuyer though, I shall have no complaints
Excellent news! Next, can we have Tigerdirect.
It will be even more awesome if we have rebates and discounts for sending old parts like in the US
What not to like.
Hopefully they will stock the same massive range as the USA and only accept Eu credit cards.
Now this is awesome news. Amazon have it all there way at the moment, hence all the arrogance and treating its staff and sellers like trash. I for one will be supporting NewEgg all the way ... wish them all the success !
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I've been a Newegg customer in the US since the mid to late 90s, and have not had a bad experience with them. I wish them success in the UK and hope they do well by the customers. Hopefully you. the customers, will benefit from the added competition and wider selection of goods.
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