News - Amazon rival Newegg expected to launch in the UK next month

[HEXUS]

Will it be able to crack home-grown eBuyer and Scan's market or will it do a Humpty Dumpty?

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[MrRockliffe]

I'd like to see this. I hope they come to Cardiff - my CV will be sent off straight away!

[slipthemonkey]

Always happy to see more choice and competition on the market, but they will have to be good to prise me away from Scan.

[Tpyo]

slipthemonkey+1

Same here - Scan's customer service has never left me wanting. Coupled with their relatively competetive prices and fast/reliable delivery, they are always my first choice when buying. I currently use Amazon for all the bits I can't get from Scan and I may try Newegg for some of these. On the other hand, I already have Amazon Prime, so Newegg at price + delivery would be competing 'uphill'.

[shaithis]

Nice, been wanting this for years

Scan has pulled questionable tactics on me a couple of times recently and I only really use them for small things now or when their price is way below others as they are too much of a risk IMO.

eBuyer and Dabs are ok but both their sites are badly laid-out.

Be nice to have another in the arena.....and the potential of a shake-up in pricing.

[Agent]

The more competition, the better.

I've started using Amazon a lot more now due to the lack of hassle in RMAing things. No worries about NFF as long as items are not physically damaged, they're very easy with returns - including unwanted goods. None of this "you were out by a day or two" with distance selling regulations, or partial refunds when things go wrong.

It's just really going to depend on the selection and customer service with NewEgg I think. Most people I know don't mind the extra couple of quid for items if those two come with it.

[Smikis]

hopefully they will have same stock options as they have in USA, scan is sorely lacking in any variety of brands, looking forward to this

[Devastater6194]

More competition is always welcome. Hopefully they will have a store further South than Overclockers and Scan.

[azrael-]

I wonder if they are considering shipping to other parts of Europe or just the UK (for the time being). Cost is definitely a factor in this for me.

[edzieba]

Newegg have a lot of goodwill from fighting patent trolls, so hopefully they will have a bit of recognition to start out with. In the end, as usual, it all comes down to price.

[KrisWragg]

I tend to buy from whoever works out cheapest / quickest, more competition is never a bad thing.

[MrJim]

The more competition, the better.

I've started using Amazon a lot more now due to the lack of hassle in RMAing things. No worries about NFF as long as items are not physically damaged, they're very easy with returns - including unwanted goods. None of this "you were out by a day or two" with distance selling regulations, or partial refunds when things go wrong.

It's just really going to depend on the selection and customer service with NewEgg I think. Most people I know don't mind the extra couple of quid for items if those two come with it.

My feelings exactly - I've all-but stopped using Scan for precisely these reasons. My first choices are generally Ebuyer & Amazon, although with the latter I try to avoid marketplace traders. More competition is always good though

[s_kinton]

hopefully they will have same stock options as they have in USA, scan is sorely lacking in any variety of brands, looking forward to this

Agree with this - more options and competitive prices. Always a winner for buyers

[cheesemp]

Always good to see a new competitor however they need to do a better job than BestBuy. That was so disappointing. I work round the corner from the second store they opened (Hedge End Southampton) and apart from day one deals it was overpriced -Heck even the closing down sale was poor! Cost of delivery will be key here I think...

[Spud1]

As others say, the more competition the better

I think they will struggle to compete against the rest of the UK giants though unless they already have compelling contracts with suppliers and are willing to invest millions in advertising/promotions..which they may well do.

A combination of Low prices and US style customer service has served others well recently, fingers crossed it does something good for them

I presume they are staying online-only for their initial foray? I think Best Buy's attempt to crack the market was a failure in large part thanks to their heavy brick and mortar presence, which will have been very expensive..starting out online and building a UK brand before moving into that market sounds much more sensible.

[MrJim]

Always good to see a new competitor however they need to do a better job than BestBuy. That was so disappointing. I work round the corner from the second store they opened (Hedge End Southampton) and apart from day one deals it was overpriced -Heck even the closing down sale was poor! Cost of delivery will be key here I think...

Ha! OT I know, but I used to live in Soton (went to uni there), & remember the Hedge End retail park very well. The Sainsbury's is so big you could spend weeks walking around trying to find what you need!

It was a shame BestBuy failed, there are definite advantages to having a 'bricks & mortar' retail presence. If for nothing else, it gives you an actual person to shout at if their customer service is rubbish!