Originally Posted by
tigertop1
I am fed up with BT failing to keep my community in FIFE updated on Superfast broadband progress. Using their website is like kicking a jelly as it simply rolls you back to where you started with a query. Try a direct approach and you get a pre-digested statement that tells you less than the little you already know. BT vans come and go at the local exchange and vague promises about 'By Christmas-maybe'-are bandied about. I am now left wondering if they mean end 2015. High time somebody got a real grip on progress reports and customers were told what is actually happening -or not - in their communities.