News - BT confesses it's far behind original fibre broadband target

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Despite aim to reach 25%, currently only 0.7% of the UK can get FTTP from BT.

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Read more.

Openreach are way understaffed for this stuff. The cabinet for me was coming in July-December, then August-December.....etc, now at November to December. I can't see it being enabled before the year is out. Pity as my broadband connection is pants.

Yes I have 2.5mb which is crap BT are very slow I'm in Ayrshire/Gatehead.
The only thing BT is not slow at is putting up the line rental which is now £17.50 bloody scandalous there charges.
sooner some one brings out a good wireless service the better and we can all do away with BT crap
Tom G

I've been waiting for BT to give us the anticipated fibre upgrade for over 5 years now!!!
My exchange was made fully fibre enabled half a decade ago, according to them. Half their data says I should be able to get FTTP. However, we can't even get FTTC.

I'm stuck on a 0.5Mbps line, despite the exchange being less than 2 miles away, with "no plans" to actually offer anything better out our way.
No other company wants to do anything for us either... Our money not good enough or something?

I am fed up with BT failing to keep my community in FIFE updated on Superfast broadband progress. Using their website is like kicking a jelly as it simply rolls you back to where you started with a query. Try a direct approach and you get a pre-digested statement that tells you less than the little you already know. BT vans come and go at the local exchange and vague promises about 'By Christmas-maybe'-are bandied about. I am now left wondering if they mean end 2015. High time somebody got a real grip on progress reports and customers were told what is actually happening -or not - in their communities.

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Originally Posted by probedb

Openreach are way understaffed for this stuff. The cabinet for me was coming in July-December, then August-December.....etc, now at November to December. I can't see it being enabled before the year is out. Pity as my broadband connection is pants.

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Its not that good once they've enabled it you know :)

I'm getting ready to jump ship from BT shortly as it appears they're too congested in my area with even youtube and plex stuttering all the time.

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Originally Posted by Lee @ SCAN

Its not that good once they've enabled it you know :)

I'm getting ready to jump ship from BT shortly as it appears they're too congested in my area with even youtube and plex stuttering all the time.

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Again though, as a company they have to balance investment against profit. Like Virgin down the years in some areas ;)

My exchange has been enabled for a couple of years, other areas around me can get it but my area can't, a densely populated area at that. :/

Here in Lune Valley we have B4RN.org.uk , fibre to the home 1,000Mbps up and down. Farmers and residents took it into thier own hands and dug through the fields themselves. Cheap and easy. With VOIP users can ditch (!) the copper landline completely saving £16.99 a month. Best of all? Goodbye BT !

There's a lovely quirk in the way houses are connected as well. My parents house is connected directly to the exchange which means they're stuck. Although the cabinets are enabled they can't get fibre due to the direct connection. It means they can't even get ADSL2+.

I'm with plusnet and just managed to get an extra 3Mbps...completely forgot to check the extension wiring in my flat.

I cannot personally complain as I have FTTC from Plusnet, but I have a friend who lives in a house in Leeds who can only get copper at speeds of about 8Mb at best to his house as his cabinet is not Fibre enabled yet, yet he gets 40Mb on 4G through his phone, seems slightly ridiculous.

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Originally Posted by Lee @ SCAN

Its not that good once they've enabled it you know :)

I'm getting ready to jump ship from BT shortly as it appears they're too congested in my area with even youtube and plex stuttering all the time.

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Post on their forums - they're pretty good.

We had a few issues and it was actually a fault which they fixed quickly. Infinity is now back to awesome here :)

[QUOTE=Agent;92]

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Originally Posted by Lee @ SCAN

We had a few issues and it was actually a fault which they fixed quickly. Infinity is now back to awesome here :)

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Might do over the weekend. Thankfully 4G is now enabled at home so if I need to get stuff quicker, I use my phone like I had to do last night to get the nexus 10 TGZ image for lollipop.

Write to your MP! It's our money they are pissing away. :censored:

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Originally Posted by Ttaskmaster

I've been waiting for BT to give us the anticipated fibre upgrade for over 5 years now!!!
My exchange was made fully fibre enabled half a decade ago, according to them. Half their data says I should be able to get FTTP. However, we can't even get FTTC.

I'm stuck on a 0.5Mbps line, despite the exchange being less than 2 miles away, with "no plans" to actually offer anything better out our way.
No other company wants to do anything for us either... Our money not good enough or something?

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Not that it's not good enough - just there's not enough of it on offer.

BT as a privatised previously government monopoly still has a lot of the baggage that comes from being government run organisation (i.e. a disorganised bureaucratic mess) and now has the baggage of being publicly owned (just chasing next quarters figures, sod long term investment such as that required to deliver a more efficient service)

As a result they have limited useful resources and will prioritise based on anticipated profit (or possibly some hair brained ideas from someone who should have been performance managed out of their job years ago)

Your only options all involve communication with your MP whether through you or as many people as you can get to badger them.

Or of course you could move to a more densely populated area and get murdered 3 times on the way to work?

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Originally Posted by badass

As a result they have limited useful resources and will prioritise based on anticipated profit (or possibly some hair brained ideas from someone who should have been performance managed out of their job years ago)

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Nope, worse. The government subsidised them so they could wire up stupid places like Cornwall first. Thus ensuring that both tax payers money was wasted, and the limited resources were spent benefiting the fewest people. Gooooo Subsidies!