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Thread: Mislabelled AMD APUs are being sold on Amazon UK say reports

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    Mislabelled AMD APUs are being sold on Amazon UK say reports

    Dodgy traders are swapping the heatspreaders between cheap/expensive chips.
    Read more.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    I wouldn't be surprised if this was the same place, based in Oxford that sold me a dodgy Antec PSU and after returning it I never heard from them again, and I never did get my money back from amazon or the seller for it !

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by DemonHighwayman View Post
    I wouldn't be surprised if this was the same place, based in Oxford that sold me a dodgy Antec PSU and after returning it I never heard from them again, and I never did get my money back from amazon or the seller for it !
    So Amazon weren't any help to you, given that you bought the PSU from a seller on their website?

    I had a similar problem (not with Amazon) after buying a monitor once. I paid by Paypal though, & I was able to get a refund from them.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by DemonHighwayman View Post
    I wouldn't be surprised if this was the same place, based in Oxford that sold me a dodgy Antec PSU and after returning it I never heard from them again, and I never did get my money back from amazon or the seller for it !
    Quote Originally Posted by MrJim View Post
    So Amazon weren't any help to you, given that you bought the PSU from a seller on their website?

    I had a similar problem (not with Amazon) after buying a monitor once. I paid by Paypal though, & I was able to get a refund from them.
    This just totally reinforces my constant use of a credit when dealing with big corporate entities.

    The only real way you will beat a large corporation is set your own large corporation on them. (In this instance my bank!).

    Amazon don't care that you're out £100 quid because it's just one person out of millions in the UK. Amazon do have a problem when a bank is attempting a charge back to them though! And the truly sad bit about this is Amazon is one of the better companies.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    I had this exact problem a few years back (top label correct, pins didn't match) but that was over Ebay, where you're semi-wary of these things. I think if Amazon (marketplace) doesn't want to be downgraded to Ebay status (in that people are currently willing to pay more for the same item over AM than Ebay as it is seen as more reliable/trustworthy), they need to be seen to come down hard on these dubious traders, both to deter others and to reassure the customers.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by Jowsey View Post
    This just totally reinforces my constant use of a credit when dealing with big corporate entities.

    The only real way you will beat a large corporation is set your own large corporation on them. (In this instance my bank!).

    Amazon don't care that you're out £100 quid because it's just one person out of millions in the UK. Amazon do have a problem when a bank is attempting a charge back to them though! And the truly sad bit about this is Amazon is one of the better companies.
    I didn't even think of getting in touch with the bank, doh! Amazon kept giving me the run around I called 3 times over about 3 months and every time they said they would credit me and that for some reason it hadn't gone through the system the previous time, I just gave up after that. I still use amazon sometimes but am careful to never buy from the traders on it now.
    What really annoyed me was that I was out of pocket and didn't even have the faulty PSU which I possibly could have repaired if it had just had some blown capacitors or something simple.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    I wonder if this was actually from Amazon or one of their Marketplace sellers? I'd be very surprised, and quite concerned, were it the former. Sadly, not all that surprised for the latter though.

    Wasn't it a few years back we were seeing 'fake' 1366 i7's, which were just a lump of metal but in an official-looking box?

    Edit: Yeah I'm very wary of buying certain items from non-Amazon sellers for reasons like that. Things like fake SD cards are another of their specialities according to some reviews I've seen.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by watercooled View Post
    I wonder if this was actually from Amazon or one of their Marketplace sellers? I'd be very surprised, and quite concerned, were it the former. Sadly, not all that surprised for the latter though.
    It's a little odd as it is (at the time of posting) "dispatched from and sold by Amazon", but it isn't eligible for Prime delivery, and I can't say I've seen many items that are sold by Amazon themselves that aren't Prime eligible.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Maybe a seller had it cheaper and the buyer chose that instead though? The reviews annoyingly don't say where it was purchased from.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Great. This is just what Amd need right now I'm sure that a bunch of people will be put off buying Amd stuff because of this..

    We've already got corps trying to kill secondhand markets left right and centre. And sellers like this just make secondhand trading even more risky. And now, thanks to these types, buying new has become a lot more risky too. Ebay is riddled with crap like this. I really do support the idea of recycling things, but I very rarely buy secondhand computer components due to the high risk associated with them. Best stick to trusted computer stores for this stuff! Though I would buy computer parts from Amazon if it was shipped directly from them/sold via a known and trusted seller on there. I always thought Amazon had a good rep when it comes to returns and refunds. Some of you guys here are saying otherwise :/

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    True, however I'd think the majority of sales are through large OEMs who AFAIK would buy from a good supply chain and would definitely notice that a batch of processors no longer fit into their motherboards.

    The whole thing does seem a bit stupid, using a different socket - I can't imagine anyone wouldn't notice and return it. It's not like it's not going to come back to bite them!

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by DemonHighwayman View Post
    I didn't even think of getting in touch with the bank, doh! Amazon kept giving me the run around I called 3 times over about 3 months and every time they said they would credit me and that for some reason it hadn't gone through the system the previous time, I just gave up after that. I still use amazon sometimes but am careful to never buy from the traders on it now.
    What really annoyed me was that I was out of pocket and didn't even have the faulty PSU which I possibly could have repaired if it had just had some blown capacitors or something simple.
    It's complacency like this that encourages corporations to continue screwing us over. Go get your money back, it is not too late!

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    the moral of the story if you are buying something of serious value, buy it from a big name reputable seller for example scan, or only buy items on Amazon that are actually being sold by Amazon.

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Quote Originally Posted by DemonHighwayman View Post
    Quote Originally Posted by Jowsey View Post
    This just totally reinforces my constant use of a credit when dealing with big corporate entities.

    The only real way you will beat a large corporation is set your own large corporation on them. (In this instance my bank!).

    Amazon don't care that you're out £100 quid because it's just one person out of millions in the UK. Amazon do have a problem when a bank is attempting a charge back to them though! And the truly sad bit about this is Amazon is one of the better companies.
    I didn't even think of getting in touch with the bank, doh! Amazon kept giving me the run around I called 3 times over about 3 months and every time they said they would credit me and that for some reason it hadn't gone through the system the previous time, I just gave up after that. I still use amazon sometimes but am careful to never buy from the traders on it now.
    What really annoyed me was that I was out of pocket and didn't even have the faulty PSU which I possibly could have repaired if it had just had some blown capacitors or something simple.
    If you have proof of sending the item back (as I imagine you would for any large goods), paid via Visa or MasterCard and Amazon won't help, then I suggest calling the chargebacks department of your bank and advising them of an unapplied refund.

    It's a complicated case usually, but if you can prove that you sent the item, that they received it and that you've received no refund, they'll fight your corner for you or at least try. The only limit sometimes is chargeback timeframes.

    Best of luck!

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    Re: Mislabelled AMD APUs are being sold on Amazon UK say reports

    Amazon has been quick to resolve problems for me in the past, it's sad that some of their suppliers and/or sellers are crooks - plain and simple. While I always pay via credit card, I have never had a problem that Amazon did not solve long before I even thought about calling the credit card company.

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