Reviews - Staingate.org asks Apple - fix our 'stained' laptop screens for free

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Some MacBooks have started to look very shabby as anti-reflective coating degrades.

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Oh dear Apple...

This is why people pay £2000 for a MBP......

I'm not sure it's necessarily down to the middle of the keyboard being slightly higher - that area is also more likely to flex/oscillate when the lid is slammed down as it's further from the support structures at the edge - the result being some keys clipping the middle of the screen and causing wear over time. I had a similar issue with an old Dell Studio 15, albeit with only very minor marks caused.

I think it's the result of going down the pointless 0.1mm thinner, 0.5g lighter etc etc marketing route, the safety margin between screen/keyboard is the easiest to cut to make it thinner and support structure preventing flex (along with other apparently optional features such as adequate cooling capacity) are the easiest places to save weight.

Almost certainly not only Apple with problems like this, but of course there's a lot of MBPs out there, it always makes more of a story if it is Apple and perhaps people (rightly) feel more grievance when the thing that breaks cost them 2 grand...

I've had my rMBP a little over a year now and mine has this issue. I tend to use mine with a KB & M so mine isn't as bad as some of the examples here but it is shocking.

Apparently its to do with the 'acid residue' on your fingers corroding the layer on the glass. As far as I'm concerned, they should take that into account when they design screens that touch the keys.

I had this issue with my series 9, it's just, the issue was easily resolved by wiping the dust away. Three years later, still fine, except for that bit that I dropped onto a corner of a table.... Still got a couple of pixels that don't work there.

But that's an ultra-light, ultra-thin laptop.

I think if you are using aluminium, without a lot of good design, or say magnesium, you will get bends, little warping that will occur over such a large distance as a laptop screen. So the coating on the screen must be designed to cope with real world use, nasty human sweat is included in my definition of that.

Par for the course with my experience of 'Premium' apple products anyway.

I don't have the problem on mine, but then I treat it like a £1000 piece of kit. I clean it daily and look after it well.

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Originally Posted by Biscuit

I've had my rMBP a little over a year now and mine has this issue. I tend to use mine with a KB & M so mine isn't as bad as some of the examples here but it is shocking.

Apparently its to do with the 'acid residue' on your fingers corroding the layer on the glass. As far as I'm concerned, they should take that into account when they design screens that touch the keys.

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Well based on their response to the antenna issue that plagued the old iphones (when Jobs told customers they were "holding it wrong"), I recon they'll issue a statement and tell people that they're "touching it wrong" or that they're "fingers are producing too much acid" :P

...and people took the mick when I put two microfibre screen cloths between the screen and keyboard. Now who's laughing!

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Originally Posted by Lowe

...and people took the mick when I put two microfibre screen cloths between the screen and keyboard. Now who's laughing!

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Be careful with that, I had to do a screen replacement on a macbook air because a customer had left a single sheet of paper on the key board (a post-it) when the closed the lid and that cracked the screen.
The tolerances of some of the kit being produced these days is just crazy

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Originally Posted by Plasmastorm

Be careful with that, I had to do a screen replacement on a macbook air because a customer had left a single sheet of paper on the key board (a post-it) when the closed the lid and that cracked the screen.
The tolerances of some of the kit being produced these days is just crazy

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I smell bovine secretion on his story, are you sure that's not just what he told you because he was embarrassed?

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Originally Posted by MrRockliffe

I don't have the problem on mine, but then I treat it like a £1000 piece of kit. I clean it daily and look after it well.

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I treat my laptops, like a piece of computer equipment that is designed to be portable, and I use it as such. £1k is an entirely consumable amount for a machine I use daily.

And I expect a £1k machine, that is designed to be portable, to put up with that level of use. Else it wasn't fit for purpose advertised.

Hold up. There's nothing wrong with the machine, you're closing it wrong.

That's like saying a car is meant to be driven, so if it gets bumps and scratches, or a broken windscreen due to external factors, it's not doing the job it was designed to do.

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Originally Posted by MrRockliffe

That's like saying a car is meant to be driven, so if it gets bumps and scratches, or a broken windscreen due to external factors, it's not doing the job it was designed to do.

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More like the black paint peeling off around the edges of the windscreen, which would be a warranty claim.

Depends how long you've had the car. You'd have to prove it was a manufacturing defect.

I'm not by anyway defending apple, I'm just preparing people for the (likely) worst.

As before, I don't have this issue (yet?), but I take pride in my expensive piece of kit. It is mobile, but doesn't mean you can't treat it well!