Results 1 to 12 of 12

Thread: Nvidia SHIELD tablets recalled due to fire hazard

  1. #1
    HEXUS.admin
    Join Date
    Apr 2005
    Posts
    30,223
    Thanks
    0
    Thanked
    1,940 times in 681 posts

    Nvidia SHIELD tablets recalled due to fire hazard

    Any 8-inch SHIELD tablet with a Y01 battery type needs to be replaced.
    Read more.

  2. #2
    Senior Member
    Join Date
    Sep 2013
    Location
    Europe
    Posts
    575
    Thanks
    42
    Thanked
    13 times in 13 posts
    • DemonHighwayman's system
      • Motherboard:
      • MSI Z97I Gaming
      • CPU:
      • Intel i7 4790K
      • Memory:
      • 16Gb 2.4Ghz Kingston Beast
      • Storage:
      • 256 Gb Samsung 850 Pro (Main), 4TB Toshiba X300 (games), 2TB External TV/Films HDD
      • Graphics card(s):
      • KFA2 RTX 2070 EXOC
      • PSU:
      • Coolermaster Real Power M700
      • Case:
      • Bitfenix Prodigy
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Asus PB278Q
      • Internet:
      • Yes most of the time

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    I just did mine 20 mins ago and have to say the returns process is refreshingly simple, it takes a few weeks to get your new tablet but you can keep your current one until the new one arrives.
    And i'm kind of glad this recall has happened as the touchscreen on mine is getting very unresponsive, typing anything is a nightmare but luckily I rarely need to type anything on it... except when it is being recalled !

  3. #3
    Senior Member
    Join Date
    Feb 2012
    Posts
    517
    Thanks
    2
    Thanked
    54 times in 30 posts

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    You should feel honoured that Nvidia has burned your home down. Sheesh!

  4. #4
    Senior Member
    Join Date
    Jun 2004
    Location
    Kingdom of Fife (Scotland)
    Posts
    4,991
    Thanks
    393
    Thanked
    220 times in 190 posts
    • crossy's system
      • Motherboard:
      • ASUS Sabertooth X99
      • CPU:
      • Intel 5830k / Noctua NH-D15
      • Memory:
      • 32GB Crucial Ballistix DDR4
      • Storage:
      • 500GB Samsung 850Pro NVMe, 1TB Samsung 850EVO SSD, 1TB Seagate SSHD, 2TB WD Green, 8TB Seagate
      • Graphics card(s):
      • Asus Strix GTX970OC
      • PSU:
      • Corsair AX750 (modular)
      • Case:
      • Coolermaster HAF932 (with wheels)
      • Operating System:
      • Windows 10 Pro 64bit, Ubuntu 16.04LTS
      • Monitor(s):
      • LG Flattron W2361V
      • Internet:
      • VirginMedia 200Mb

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    And here was me thinking that I quite fancied a Shield for a bit of 'droid gaming. That said, I don't think NVidia can be held responsible for bad batteries supplied, and they do seem to being professional about it.

    Career status: still enjoying my new career in DevOps, but it's keeping me busy...

  5. #5
    Member
    Join Date
    Jun 2013
    Posts
    118
    Thanks
    0
    Thanked
    7 times in 6 posts
    • YazX's system
      • Motherboard:
      • Asus P8Z77-V
      • CPU:
      • Intel Core i7 3770k @ 4.5 Ghz
      • Memory:
      • Crucial Tactical Tracer DDR3 16 GB
      • Storage:
      • 128 GB Samsung SSD, 256 GB Crucial SSD, 4 TB Caviar Black
      • Graphics card(s):
      • EVGA GTX 980 Ti FTW
      • PSU:
      • EVGA SuperNova G1 1000W
      • Case:
      • CM Haf-X
      • Operating System:
      • W10 64
      • Monitor(s):
      • Qnix 27" 2560x1440
      • Internet:
      • 16 Mbps

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by crossy View Post
    And here was me thinking that I quite fancied a Shield for a bit of 'droid gaming. That said, I don't think NVidia can be held responsible for bad batteries supplied, and they do seem to being professional about it.
    it is not professionalism but covering their ass and cut losses as if anyone or any belongings got burned will cause them to pay much more money than recalling these tablets and will damage their reputation in tablets market pretty bad, look at GTX 970 and how they lied to customers, they never compensated nor issues a recall.

  6. #6
    Senior Member
    Join Date
    Jun 2004
    Location
    Kingdom of Fife (Scotland)
    Posts
    4,991
    Thanks
    393
    Thanked
    220 times in 190 posts
    • crossy's system
      • Motherboard:
      • ASUS Sabertooth X99
      • CPU:
      • Intel 5830k / Noctua NH-D15
      • Memory:
      • 32GB Crucial Ballistix DDR4
      • Storage:
      • 500GB Samsung 850Pro NVMe, 1TB Samsung 850EVO SSD, 1TB Seagate SSHD, 2TB WD Green, 8TB Seagate
      • Graphics card(s):
      • Asus Strix GTX970OC
      • PSU:
      • Corsair AX750 (modular)
      • Case:
      • Coolermaster HAF932 (with wheels)
      • Operating System:
      • Windows 10 Pro 64bit, Ubuntu 16.04LTS
      • Monitor(s):
      • LG Flattron W2361V
      • Internet:
      • VirginMedia 200Mb

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by YazX View Post
    it is not professionalism but covering their ass and cut losses as if anyone or any belongings got burned will cause them to pay much more money than recalling these tablets and will damage their reputation in tablets market pretty bad, look at GTX 970 and how they lied to customers, they never compensated nor issues a recall.
    What you're saying is pretty self-evident - of course any company is going to move heaven and earth to prevent bad press and litigation. Then again with accursed US "legal system" they must be expecting a flood of ambulance chasers to come looking for a couple of mil in damages.

    I'm going to stand by what I said - NVidia found an issue before anyone got injured (as far as I'm aware) and they kicked off a fast replacement process. And according to DemonHighwayman this is also a fairly simple/straightforward process.

    Since you seem to have some expertise, what more - other than not use parts that subsequently proved defective - could they have done? The only thing I can think is perhaps offer a Play store credit as compensation. The comments about the GTX970 are irrelevant and not accurate - you don't recall a product that's working "as designed" and hence not defective.

    I had similar issues with an iPod a couple of years ago - Apple did a recall and replacement. Note, I got no compensation. And this is from a company that a lot of folks regard as the zenith of customer service.

    Career status: still enjoying my new career in DevOps, but it's keeping me busy...

  7. #7
    I'm special azrael-'s Avatar
    Join Date
    Jan 2014
    Location
    Aarhus, Denmark
    Posts
    1,042
    Thanks
    66
    Thanked
    107 times in 90 posts
    • azrael-'s system
      • Motherboard:
      • ASUS Prime X470-Pro
      • CPU:
      • AMD Ryzen 7 3800X
      • Memory:
      • 64 GB ECC DDR4 2666 MHz (Samsung M391A2K43BB1-CTD)
      • Storage:
      • 1 TB Samsung 970 EVO Plus, 1 TB Samsung 850 EVO, 12 TB WD HDDs
      • Graphics card(s):
      • eVGA GTX 1080 SC Gaming, 8 GB
      • PSU:
      • Seasonic X-Series 560W
      • Case:
      • Corsair Obsidian 550D
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Acer Predator XB271HU
      • Internet:
      • VDSL 55/12 Mbit/s

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    It's one hot piece of hardware ...in more ways than one.

  8. #8
    Ryzen Master race outwar6010's Avatar
    Join Date
    Oct 2011
    Location
    Londinium
    Posts
    1,965
    Thanks
    429
    Thanked
    240 times in 160 posts
    • outwar6010's system
      • Motherboard:
      • asus Crosshair x370
      • CPU:
      • 1800x @ 4ghz
      • Memory:
      • Team Group Dark Pro Edition 16GB (2X8GB) DDR4 PC4-25600C14 3200MHZ
      • Storage:
      • More than most
      • Graphics card(s):
      • evga 1080ti
      • PSU:
      • corsair ax 760
      • Case:
      • Corsair 900d
      • Operating System:
      • windows 10 pro 64 bit
      • Monitor(s):
      • hp omen 32
      • Internet:
      • Bt infinite

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    The tablet has had SOOOOOO many problems from cracks forming in the casing, light bleed tons of wifi problems.
    "A society grows great when old men plant trees whose shade they know they shall never sit in."


  9. #9
    Senior Member
    Join Date
    Sep 2013
    Location
    Europe
    Posts
    575
    Thanks
    42
    Thanked
    13 times in 13 posts
    • DemonHighwayman's system
      • Motherboard:
      • MSI Z97I Gaming
      • CPU:
      • Intel i7 4790K
      • Memory:
      • 16Gb 2.4Ghz Kingston Beast
      • Storage:
      • 256 Gb Samsung 850 Pro (Main), 4TB Toshiba X300 (games), 2TB External TV/Films HDD
      • Graphics card(s):
      • KFA2 RTX 2070 EXOC
      • PSU:
      • Coolermaster Real Power M700
      • Case:
      • Bitfenix Prodigy
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Asus PB278Q
      • Internet:
      • Yes most of the time

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by erudito87 View Post
    The tablet has had SOOOOOO many problems from cracks forming in the casing, light bleed tons of wifi problems.
    I've not have any of those problems with mine, even heat didn't seem to be an issue on mine with the dodgy battery. My only problem has been in the last month with the screen not being very responsive to touch but that could be down to me recently becoming ill and my hands no longer being as conductive.

  10. #10
    Senior Member
    Join Date
    Jun 2004
    Location
    Kingdom of Fife (Scotland)
    Posts
    4,991
    Thanks
    393
    Thanked
    220 times in 190 posts
    • crossy's system
      • Motherboard:
      • ASUS Sabertooth X99
      • CPU:
      • Intel 5830k / Noctua NH-D15
      • Memory:
      • 32GB Crucial Ballistix DDR4
      • Storage:
      • 500GB Samsung 850Pro NVMe, 1TB Samsung 850EVO SSD, 1TB Seagate SSHD, 2TB WD Green, 8TB Seagate
      • Graphics card(s):
      • Asus Strix GTX970OC
      • PSU:
      • Corsair AX750 (modular)
      • Case:
      • Coolermaster HAF932 (with wheels)
      • Operating System:
      • Windows 10 Pro 64bit, Ubuntu 16.04LTS
      • Monitor(s):
      • LG Flattron W2361V
      • Internet:
      • VirginMedia 200Mb

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by DemonHighwayman View Post
    I've not have any of those problems with mine, even heat didn't seem to be an issue on mine with the dodgy battery. My only problem has been in the last month with the screen not being very responsive to touch but that could be down to me recently becoming ill and my hands no longer being as conductive.
    Sorry to hear about the illness - hope you're on the mend.

    I'm getting the distinct impression from what little's been said on here that the Shield tablet is actually a bit of a pup. Is that correct or is it the best Android gaming platform out there? I'm not interested in the game streaming from PC (mainly because I'm running an AMD graphics card) but I'm doing a lot of gaming on the little (8") Lenovo Yoga2 tablet that I bought recently. So I was wondering if maybe a Shield for Christmas would still be a good idea.

    (Although I'm sure my beloved would bitch long and hard about "yet another piece of electronic crap lying around")

    Career status: still enjoying my new career in DevOps, but it's keeping me busy...

  11. #11
    Senior Member
    Join Date
    Sep 2013
    Location
    Europe
    Posts
    575
    Thanks
    42
    Thanked
    13 times in 13 posts
    • DemonHighwayman's system
      • Motherboard:
      • MSI Z97I Gaming
      • CPU:
      • Intel i7 4790K
      • Memory:
      • 16Gb 2.4Ghz Kingston Beast
      • Storage:
      • 256 Gb Samsung 850 Pro (Main), 4TB Toshiba X300 (games), 2TB External TV/Films HDD
      • Graphics card(s):
      • KFA2 RTX 2070 EXOC
      • PSU:
      • Coolermaster Real Power M700
      • Case:
      • Bitfenix Prodigy
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Asus PB278Q
      • Internet:
      • Yes most of the time

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by crossy View Post
    Sorry to hear about the illness - hope you're on the mend.

    I'm getting the distinct impression from what little's been said on here that the Shield tablet is actually a bit of a pup. Is that correct or is it the best Android gaming platform out there? I'm not interested in the game streaming from PC (mainly because I'm running an AMD graphics card) but I'm doing a lot of gaming on the little (8") Lenovo Yoga2 tablet that I bought recently. So I was wondering if maybe a Shield for Christmas would still be a good idea.

    (Although I'm sure my beloved would bitch long and hard about "yet another piece of electronic crap lying around")
    Well the shield is the only made for gaming android platform i have used, the controller works well as long as your within your wifi area as that is how it pairs up with the tablet. The button mapping for the controller in non controller games can be a bit hit & miss. Graphically it looks great although i have read some reviews saying that half life 2 can drop to as low as 25-30 fps in places. Streaming from pc is not really an option for me as my router is just too slow, the same applies to online streaming from grid. I did read nvidia might be releasing a new shield device with the newer gpu in it, so maybe its worth waiting to see if that is true.

  12. #12
    Registered+
    Join Date
    Aug 2015
    Location
    Amritsar, Punjab
    Posts
    20
    Thanks
    0
    Thanked
    0 times in 0 posts
    • SurajNegi's system
      • Motherboard:
      • Asus P5PQL
      • CPU:
      • pentium Dual core E5400
      • Memory:
      • 2 GB
      • Storage:
      • 500 GB
      • Graphics card(s):
      • Gainward Nvidia gt 610 2GB
      • PSU:
      • 450 Watt
      • Case:
      • Frontech
      • Operating System:
      • Windows 7 64 Bit
      • Monitor(s):
      • Acer G195HQ

    Re: Nvidia SHIELD tablets recalled due to fire hazard

    one use it when travelling

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •