Results 1 to 13 of 13

Thread: Broadband contract advertising and pricing clearer from today

  1. #1
    HEXUS.admin
    Join Date
    Apr 2005
    Posts
    27,962
    Thanks
    0
    Thanked
    1,842 times in 625 posts

    Broadband contract advertising and pricing clearer from today

    Adverts must now show upfront and monthly costs, including line rental charges.
    Read more.

  2. #2
    Senior Member
    Join Date
    Aug 2013
    Location
    North Wales
    Posts
    1,724
    Thanks
    159
    Thanked
    248 times in 183 posts
    • virtuo's system
      • Motherboard:
      • Asus GRYPHON Z87
      • CPU:
      • i7 4790K @4.8Ghz Corsair H100i GTX
      • Memory:
      • 32Gb G.Skill TridentX 2400 @ CAS9
      • Storage:
      • Samsung 840 EVO 120Gb + Many, many HDs
      • Graphics card(s):
      • EVGA 980Ti FTW
      • PSU:
      • EVGA Supernova G2 750W
      • Case:
      • be quiet! Dark Base Pro 900 (Orange)
      • Operating System:
      • Win10, Fedora
      • Monitor(s):
      • 2x Dell U2515H 1440p DELL U3415W Ultrawide for Work
      • Internet:
      • PlusNet Unlimited 80Mb

    Re: Broadband contract advertising and pricing clearer from today

    Step in the right direction, hopefully the will start clamping down on quoted speeds next. I pay for "Up to 80Mb", I was getting over 72-73 when it was installed, which I was fairly happy with, but it's slowly degraded to about 55 so I'm now closer to the 40Mb package than I am the 80.

    I think the cost should be on a sliding scale, like my connection speed is!

  3. #3
    Registered User
    Join Date
    Oct 2016
    Posts
    14
    Thanks
    0
    Thanked
    0 times in 0 posts
    • Shazadam's system
      • Motherboard:
      • Asus Maximus VII Formula
      • CPU:
      • Intel i7 4790K @ 4.7GHz
      • Memory:
      • 32GB DDR3 2400mhz Corsair Vengeance Pro
      • Storage:
      • 750GB Crucial SSD, 120GB OCZ Vertex 3, 2TB WD Black
      • Graphics card(s):
      • 1080Ti MSI Seahawk
      • PSU:
      • 850Watt Corsair HX Semi Modular
      • Case:
      • Corsair 780T
      • Operating System:
      • Windows 10
      • Monitor(s):
      • ROG SWIFT PG27AQ

    Re: Broadband contract advertising and pricing clearer from today

    I live with a 4.5Mb connection, and that is unstable at the best of times.

  4. #4
    Senior Member
    Join Date
    Apr 2004
    Location
    The Third Foundation
    Posts
    916
    Thanks
    2
    Thanked
    99 times in 91 posts

    Re: Broadband contract advertising and pricing clearer from today

    Oh great, even more incentive for big discounts up front and the resulting price gouging if you stay with an ISP.

  5. #5
    Senior Member
    Join Date
    Mar 2009
    Location
    Manchester
    Posts
    1,218
    Thanks
    19
    Thanked
    59 times in 49 posts
    • Percy1983's system
      • Motherboard:
      • ASRock Z77 Extreme 4
      • CPU:
      • Intel 3570k (4.5ghz) + Cooler Master Nepton 140XL
      • Memory:
      • 16GB (4x4GB Crucial Tactical DDR3 1866mhz)
      • Storage:
      • 250GB Samsung 850 evo + 2x2TB Seagate 7200.14 in raid 0 with 64gb Crucial M4 Cache + 2TB Storage
      • Graphics card(s):
      • 8Gb RX580 Nitro+
      • PSU:
      • 875w Thermaltake Toughpower XT
      • Case:
      • Thermaltake Level 10 GT Snow Edition
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • 24" Acer UHD x2 and 55" UHD LG 3D
      • Internet:
      • Talk Talk!

    Re: Broadband contract advertising and pricing clearer from today

    Quote Originally Posted by EndlessWaves View Post
    Oh great, even more incentive for big discounts up front and the resulting price gouging if you stay with an ISP.
    Just swap ISPs, past that I phone talk talk when my contract is up and the word "plusnet" seems to get them listening.

  6. #6
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,820
    Thanks
    645
    Thanked
    868 times in 733 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: Broadband contract advertising and pricing clearer from today

    People still don't understand that "you get what you pay for!"
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Lenovo Flex 2 / 12GB RAM / 240GB Corsair Force 3 Printer: HP CP1515n || Phone: HTC One U11 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM12.1 / Playstation 4 + G29 + 2TB Hybrid drive

  7. #7
    Senior Member
    Join Date
    Dec 2013
    Posts
    2,703
    Thanks
    337
    Thanked
    336 times in 235 posts

    Re: Broadband contract advertising and pricing clearer from today

    81 per cent of participants were unable to calculate correctly the total cost of a broadband contract
    I'm not sure if that says more about the ads or the participants ability to add two numbers together.

  8. #8
    Senior Member
    Join Date
    Aug 2013
    Location
    North Wales
    Posts
    1,724
    Thanks
    159
    Thanked
    248 times in 183 posts
    • virtuo's system
      • Motherboard:
      • Asus GRYPHON Z87
      • CPU:
      • i7 4790K @4.8Ghz Corsair H100i GTX
      • Memory:
      • 32Gb G.Skill TridentX 2400 @ CAS9
      • Storage:
      • Samsung 840 EVO 120Gb + Many, many HDs
      • Graphics card(s):
      • EVGA 980Ti FTW
      • PSU:
      • EVGA Supernova G2 750W
      • Case:
      • be quiet! Dark Base Pro 900 (Orange)
      • Operating System:
      • Win10, Fedora
      • Monitor(s):
      • 2x Dell U2515H 1440p DELL U3415W Ultrawide for Work
      • Internet:
      • PlusNet Unlimited 80Mb

    Re: Broadband contract advertising and pricing clearer from today

    Quote Originally Posted by Corky34 View Post
    I'm not sure if that says more about the ads or the participants ability to add two numbers together.
    I'd say the monthly cost x contract term is the easy bit, it's the line rental, install fees, termination fees, post-signup-discount-increases and delivery charges that seem to be tripping people up.

    Not that it should, it's still a fairly simple thing to work out.

  9. #9
    bored of Vienetta now
    Join Date
    Nov 2009
    Posts
    4,932
    Thanks
    1,160
    Thanked
    717 times in 543 posts
    • ik9000's system
      • Motherboard:
      • Asus P7H55-M/USB3
      • CPU:
      • i7-870, Prolimatech Megahalems, 2x Akasa Apache 120mm
      • Memory:
      • 4x4GB Corsair Vengeance 2133 11-11-11-27
      • Storage:
      • 2x256GB Samsung 840-Pro, 1TB Seagate 7200.12, 1TB Seagate ES.2
      • Graphics card(s):
      • Gigabyte GTX 460 1GB SuperOverClocked
      • PSU:
      • NZXT Hale 90 750w
      • Case:
      • BitFenix Survivor + Bitfenix spectre LED fans, LG BluRay R/W optical drive
      • Operating System:
      • Windows 7 Professional
      • Monitor(s):
      • Dell U2414h, U2311h 1920x1080
      • Internet:
      • 200Mb/s Fibre and 4G wifi

    Re: Broadband contract advertising and pricing clearer from today

    A quick scout around and they all say *Prices may change at any time during the contract.

    How is a contract a contract if they can change terms at will. The only defence is that they must let the consumer leave. Great - but what if you're in a quasi monopoly like me, where your option is Virgin, or 1.5MB adsl? That is hardly choice. FFS OFCOM endorse this! A quick visit to their website and they couldn't give a toss. I might actually write to my MP. You can't leave at a month's notice without penalty. Why can they change the price? That is ridiculous.

  10. #10
    Senior Member kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    28,959
    Thanks
    1,463
    Thanked
    2,893 times in 2,342 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte X58A UD3R rev 2
      • CPU:
      • Intel Xeon X5680
      • Memory:
      • 12gb DDR3 2000
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell U2311H
      • Internet:
      • O2 8mbps

    Re: Broadband contract advertising and pricing clearer from today

    Still unclear that they can advertise a BIG monthly price and keep an additional upfront payment in the small details. Eg BT infinity £33 a month, but you have to also pay £60 as a one off 'activation' payment.

  11. #11
    Registered+
    Join Date
    Jun 2016
    Posts
    30
    Thanks
    0
    Thanked
    2 times in 1 post

    Re: Broadband contract advertising and pricing clearer from today

    Quote Originally Posted by virtuo View Post
    Step in the right direction, hopefully the will start clamping down on quoted speeds next. I pay for "Up to 80Mb", I was getting over 72-73 when it was installed, which I was fairly happy with, but it's slowly degraded to about 55 so I'm now closer to the 40Mb package than I am the 80.

    I think the cost should be on a sliding scale, like my connection speed is!
    This +1

  12. #12
    Senior Member
    Join Date
    Nov 2014
    Location
    Redditch, United Kingdom
    Posts
    308
    Thanks
    7
    Thanked
    9 times in 6 posts
    • aniilv's system
      • Motherboard:
      • Gigabyte B85
      • CPU:
      • i5-4570
      • Memory:
      • 8GB
      • Storage:
      • 160GB Raptor 10k rpm
      • Graphics card(s):
      • MSI 760GTX 2GB
      • PSU:
      • 550W Gigabyte
      • Case:
      • Antec
      • Operating System:
      • Win 7

    Re: Broadband contract advertising and pricing clearer from today

    Quote Originally Posted by ik9000 View Post
    A quick scout around and they all say *Prices may change at any time during the contract.

    How is a contract a contract if they can change terms at will. The only defence is that they must let the consumer leave. Great - but what if you're in a quasi monopoly like me, where your option is Virgin, or 1.5MB adsl? That is hardly choice. FFS OFCOM endorse this! A quick visit to their website and they couldn't give a toss. I might actually write to my MP. You can't leave at a month's notice without penalty. Why can they change the price? That is ridiculous.
    They cannot change price and force you to pay, while under your fixed term/cost contract. They can, however, change price and offer you to leave. Thats what virgin has been doing since they have raised price twice in last year. My letter said, "either take the hit or leave". Since what they are doing is essentially braking my contract terms.

  13. #13
    I really don't care Dashers's Avatar
    Join Date
    Jun 2016
    Posts
    898
    Thanks
    30
    Thanked
    107 times in 88 posts
    • Dashers's system
      • Motherboard:
      • Gigabyte GA-X99-UD4
      • CPU:
      • Intel i7-5930K
      • Memory:
      • Corsair DDR4 3000 Quad
      • Storage:
      • Intel 750 PCIe SSD; RAID-0 x2 Samsung 840 EVO; RAID-0 x2 WD Black; RAID-0 x2 Crucial MX500
      • Graphics card(s):
      • EVGA GeForce GTX 970 x2 SLI
      • PSU:
      • CoolerMaster Silent Pro M2 720W
      • Case:
      • Corsair 500R
      • Operating System:
      • Windows 10
      • Monitor(s):
      • x2 23.5" 1080 72Hz OC
      • Internet:
      • Zen FTTC

    Re: Broadband contract advertising and pricing clearer from today

    If you want better contract terms with your ISP you're free to negotiate them with their commercial department.

    But the rules of supply and demand suggest you're unlikely to convince them to offer you better terms than they give anybody else as an individual.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •