Read more.Customers need minimum guaranteed speeds and info about peak-time slowdowns.
Read more.Customers need minimum guaranteed speeds and info about peak-time slowdowns.
Long overdue! I wonder how it's measured - minimum speed to one speed checker (that the ISP knows and can give priority to over other traffic) isn't the same as the speed you'll get to useful sites
And therein lies the problem! The only speed that the ISP can guarantee or has any control over is the speed of the connection to their internet gateway. Using something like speedcheck is pointless because there are too many variables. It will be line speed that will be guaranteed.
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My broadband speed - 750 Meganibbles/minute
My line has worsened in regards to latency & increase for speed by 3mbs. They seem to think that because my D/L is better I'm in a better place
Since BT Wholesale has its own speed checker (that, when I've used it, generally agrees with a spread of results from speedtest.net) I'd imagine that anything from a BT reseller - and maybe even LLU companies - could use that. Hopefully Ofcom will actually specify what the required test is, but I'm not going to hold my breath on that one...
The BT speed checker does measure the line speed, rather than to an arbitary server, so that is likely to be the test for guaranteed speed.
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Meh - Just means they'll all just lower the minimum speed to the same new lower amount. (For example - I Was told 25Mb, I'll probably now be told 20Mb just to be safe.). I just rather have faster broadband...
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My broadband speed - 750 Meganibbles/minute
I have a few suggestions:
- stop spying on us
- stop throttling speeds
- cut prices by half
- double the speed
Anything else is just smoke and mirrors and inevitably results in us, the customers, paying more for something that should be given/subsidised (or at least excellent value for money). I'm paying £40 for a decent speed (80MB) internet - daylight robbery! Welcome to rip off Britain run by corporate cartels.
So who should pay for it if not the user?
And why is it “something that should be given/subsidised” and
what is “excellent value for money”?
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My broadband speed - 750 Meganibbles/minute
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My broadband speed - 750 Meganibbles/minute
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