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Thread: QOTW: Are you happy with your broadband provider?

  1. #17
    Hooning about Hoonigan's Avatar
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    Re: QOTW: Are you happy with your broadband provider?

    And, almost as if they were listening, my upload is back up...


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    Re: QOTW: Are you happy with your broadband provider?

    Its not so much that I particularly dislike my current provider (Sky, it was cheap) but I am getting increasingly frustrated with Openreach and their refusal to add fibre capacity to any of the two cabinets I can be connected to.

    I placed an order to upgrade to fibre over 5 months ago and I'm still waiting.........

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    Re: QOTW: Are you happy with your broadband provider?

    Zen, VDSL 80Mbit/20Mbit, very happy.

    I usually work from home so require a fast & stable line with fixed IP. There have been a couple of faults in the local BT kit, Zen have got them fixed with a minimum of fuss.

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    Re: QOTW: Are you happy with your broadband provider?

    I'm on Orange and am happy enough, I only get 8-9 Mb download speed but I do stay out in the sticks. I get occasional cuts in the phone line when the weather is bad and the orange box/router needs a reboot once a month to ensure it hasn't fallen asleep, because when it does fall asleep my phone goes down first then a few days later the internet goes down.

    I guess thats what we get with modern tech though, so I can't complain, at least they aren't always trying to push other products on me all the time like so many other service providers.

  5. #21
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    Re: QOTW: Are you happy with your broadband provider?

    I've never had a problem with the service I get from EE, and I get more speed than I pay for (~80). But it still lacks compared to what Virgin offer and the gigabit internet now standard in many countries. But this is an issue with Openreach infrastructure and the way the industry is controlled.

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    Re: QOTW: Are you happy with your broadband provider?

    Had a terrible experience with Virgin media. They lied about the price they were initially going to charge.
    Then later, when we tried to cancel. The one month notice perioid required to give them wasn't applied by them and they cut us off 2 days later rather than 4 weeks later.

    Now with plus net, all seems well with them. And after agreeing a date to change over 4 weeks after talking to them. They were actually able to react when VM cut us off early and get us back online about 10 days later. More than 2 weeks ahead of the origional live date.
    So very happy with plus net, wouldn't touch VM with a barge pole.

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    Re: QOTW: Are you happy with your broadband provider?

    Yes I am. Had been with BT for years but, this year they would not negotiate a decent discount and my downstream speed had dropped to 16.5Mb/s. Switched to Plusnet, several weeks ago. Price cut 25%, connection speed up to 27.55Mb/s and stable, best we have ever had.

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    Re: QOTW: Are you happy with your broadband provider?

    A very happy Virgin Media Broadband only customer with 350MBPs speeds and I have been using them for years...Only complaint is the occasional customer service call that can sometimes be a bit trying...But overall, I can never compalian about the speed and quality of the service. I am actually recieving just over 381.00Mbps consistantly...

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    Re: QOTW: Are you happy with your broadband provider?

    I am but.... We've got fibre into the house, It was a brand new system & we were one of the very first to be connected. when it was installed a little over a year ago we had an amazing 900mbs which lasted for about six months. Then following a major outage this dropped to 500mbs. It has now gradually dropped to around 350mbs which is still brilliant but my concern is how much more will it drop.

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    Re: QOTW: Are you happy with your broadband provider?

    Just quit of my land line and broadband. Can not get fibre no matter what, even my next door neighbour got fibre but not me. Just sign a contract for a mobile broadband with 3mobile and I so pleased I did it.

  11. #27
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    Re: QOTW: Are you happy with your broadband provider?

    I'm with Vodafone and the speeds are up & down like prostitute's keks, mostly around 35Mb/s but should be 65 & frequently drops to 10 or less . Really annoying & when this current deal is up I'm off and back with Virgin Media. Dont give a toss if the wife complains about them digging up the drive.

    And the speed test in my sig is my work connection, not home.

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    Re: QOTW: Are you happy with your broadband provider?

    Happy? no not really - I am capped at 45mb no plans to upgrade the exchange and only have openreach to pick from in terms of 3rd party suppliers. No cable at all in the area therefore no competition and I am far from in the middle of no where, although it would appear that I am in the no-where middle that constitutes the classic UK 40-50mb on offer to those not in a large city.
    We all hear about rural areas in the news and with those people I thoroughly sympathise if they can only get a 4/5mb service but our broadband infrastructure overall in the UK is p1ss poor in comparison to many other countries. We have 3 kids and us so sharing 40mb across 5 users ain't great - Help me OBI one....

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    Re: QOTW: Are you happy with your broadband provider?

    NO _ optimum online (cablevision NJ) .. Prices keep going up up up while service goes down. They nickel and dime people to death on a regular basis. Too many channels that are useless yet we are stuck paying for them due to their "Package programs". I'm also sick and tired of the price wars between providers and cablevision. I'd rather they make these price grougers and extra channel and let those who want them pay all the extra fees rather than just upping everyone's bills.

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    Re: QOTW: Are you happy with your broadband provider?

    YES...but, I recently moved to live in NZ now and I get 1000/400 with Stuff Broadband for $80 NZD per month, no contract, cancel anytime. Stonkingly fast.

    Whereas when I lived in the UK I was on EE getting 80/20 for £42.50 per month on a 18mnth contract.

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    Re: QOTW: Are you happy with your broadband provider?

    Quote Originally Posted by Mauley View Post
    YES...but, I recently moved to live in NZ now and I get 1000/400 with Stuff Broadband for $80 NZD per month, no contract, cancel anytime. Stonkingly fast.

    Whereas when I lived in the UK I was on EE getting 80/20 for £42.50 per month on a 18mnth contract.
    Over here in Australia, I'm on a 100/40 FTTC (Fibre To The Curb) plan, getting 95/33 through Aussie Broadband. It costs me $99 per month with Unlimited downloads.

    We look at what you are getting over there, and we are jealous. Send us Jacinda Ardern, and Chorus, and we will send back Scott Morrison, and the NBN...

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    Re: QOTW: Are you happy with your broadband provider?

    I've been with PlusNet Unlimited Fibre (35/9) for a couple of years, since fibre to the cabinet became available and generally very pleased with it. (Though things do sometimes die around 09:00, which may be a general internet morning peak as many log on at work.)

    They are however one of the more expensive, and I do look at the new SSE (my electricity supplier) Unlimited Fibre including line rental for £23 and wonder...

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