UK ISPs cooperate with Govt during Covid-19 crisis

[HEXUS]

Removing caps on data, adding bill payment flexibility, paying attention to vulnerable customers.

Read more.

[LSG501]

While this is generally good, people might want to read the small print from their ISP's if anyone has this type of thing pop up... luckily I'm with Zen so have none to begin with.
On another site (hotukdeals) it has comments from users about KCOM (might be others) still having restrictions in place on anything that isn't 'work from home'...

Gaming and live streaming or downloading media, such as playing on an X-Box, streaming a show on Netflix or downloading a show on iPlayer, will still count towards customers’ monthly data limits as normal. While the measures are in place customers with broadband packages that have usage caps will only be billed for over usage that falls into one of these categories.

KCOM Page

[ohmaheid]

LOL. The ISP's have been 'cooperating' with the government for the last 20 years,

[persimmon]

Jebus Plusnet has cut me off and is making a MAJOR pigs ear of getting me re-connected. They have royally scrwed me over. I've been in Lockdown for many months (5+) so the internet (youtube catchup gaming) is essential for mental health and consulting medics without Physical contact.
Despite them knowing I am highly vulnerable. Only on here thru 3 mobile.