Results 1 to 11 of 11

Thread: Microsoft Flight Simulator: Steam users want refund time extension

  1. #1
    HEXUS.admin
    Join Date
    Apr 2005
    Posts
    31,709
    Thanks
    0
    Thanked
    2,073 times in 719 posts

    Microsoft Flight Simulator: Steam users want refund time extension

    150GB of data needs downloading on first run, which can easily eat up the 2hr refund window.
    Read more.

  2. #2
    Senior Member
    Join Date
    Jul 2007
    Posts
    233
    Thanks
    13
    Thanked
    9 times in 7 posts
    • Guppy's system
      • Motherboard:
      • ASRock Z170 Extreme4
      • CPU:
      • Intel i7 6700K
      • Memory:
      • 16GB DDR4 3200
      • Storage:
      • Adata 1TB NVMe
      • Graphics card(s):
      • GTX 1070
      • PSU:
      • Corsair HX750
      • Case:
      • Fractal Design Define R4
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Asus MG279Q
      • Internet:
      • 100MB

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    I've not even been able to play this game, every time I open it up to download the initial content it crashes part way through. When I reopen to try again it starts downloading from 0% losing all progress it previously made. Luckily I've got it through GamePass so I'm not too bothered about waiting for a fix but its a very poor experience nonetheless.

    I definitely agree that some changes need to made to Steam policy. I'm not sure why Microsoft couldn't have had the whole payload download during the initial install, why does it have to be a seperate in-game download,? It's just not a good user experience.

  3. #3
    Senior Member
    Join Date
    Sep 2016
    Location
    Merseyside
    Posts
    570
    Thanks
    19
    Thanked
    37 times in 31 posts
    • EvilCycle's system
      • Motherboard:
      • ASUS ROG MAXIMUS IX HERO
      • CPU:
      • Intel I7 7700K (OC to 4.8GHz on Corsair H100i V2)
      • Memory:
      • 32GB Corsair Vengeance DDR4 @ 3000MHz
      • Storage:
      • WD Blue SN550 1TB NVMe SSD, Samsung 840 evo 120GB SSD + 2 x 500GB 72000rpm HDD's
      • Graphics card(s):
      • Gigabyte AORUS GeForce RTX 2080 XTREME
      • PSU:
      • DEEPCOOL DQ 750st
      • Case:
      • Corsair Obsidian Series 750D Airflow Edition
      • Operating System:
      • Windows 10
      • Monitor(s):
      • 27" 1440p 60hz AOC q2778vqe
      • Internet:
      • Virgin Media 380Mb (Fibre Optic)

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    After my initial install decided to go wonky i spent probably more like 4 hours getting this ready to play. That being said, it is an absolutely gorgeous simulator and I am loving every moment of it.

    Searching for flight sim in the start menu and running it as admin rather than using the xbox app can help many issues apparently.

  4. #4
    Member
    Join Date
    Mar 2012
    Location
    UK
    Posts
    133
    Thanks
    6
    Thanked
    5 times in 5 posts
    • Primey0's system
      • Motherboard:
      • Gigabyte X570 GAMING X
      • CPU:
      • AMD Ryzen 5 5600X
      • Memory:
      • Corsair Vengeance RGB Pro 32GB
      • Storage:
      • Corsair MP400 2TB NVME
      • Graphics card(s):
      • Palit GeForce RTX 3070 8 GB
      • PSU:
      • EVGA 850W GQ, 80+ GOLD
      • Case:
      • Lian Li PC-O11 Air
      • Operating System:
      • Windows 10

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    This is not an issue. If you explain to Valve then they'll still refund the game. Going over 2 hours is not a guarantee that you won't be refunded.

  5. #5
    Senior Member
    Join Date
    Apr 2016
    Posts
    772
    Thanks
    0
    Thanked
    9 times in 9 posts

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    looking forward to the game though

  6. #6
    Theoretical Element Spud1's Avatar
    Join Date
    Jul 2003
    Location
    North West
    Posts
    7,508
    Thanks
    336
    Thanked
    320 times in 255 posts
    • Spud1's system
      • Motherboard:
      • Gigabyte Aorus Master
      • CPU:
      • 9900k
      • Memory:
      • 16GB GSkill Trident Z
      • Storage:
      • Lots.
      • Graphics card(s):
      • RTX3090
      • PSU:
      • 750w
      • Case:
      • BeQuiet Dark Base Pro rev.2
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Asus PG35VQ
      • Internet:
      • 910/100mb Fibre

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    Indeed as Primey0 says, Valve are being sensible here from what i read on reddit.Its also not 150gb, its about 100 for most people (but does expand to 150 once downloaded)

    The launch wasn't clean - lots of us have to run it as administrator to get it to work at all, the download process was slower than it needed to be as its done in chunks and unzipped along the way, the pre load only pre-loaded 1gb (what was the point!) and if you have a slow internet connection - categoriesed as under 40mb(!!) then you will likely experience stutters etc around big cities.

    Personally, I only hit problem 1 (needing to run as admin) and then had to spend an hour mapping my X55 rhino HOTAS as it isn't directly supported (despite the older X52 being an option..go figure)...but once in, it's gorgeous and runs flawlessly for me. No stutters, 60FPS running at 1440p ultrawide....and the controls work brilliantly.

    Had great fun doing a solo flight in a little cessna last night to fly from manchester airport to my office....and promprly crashed into it trying to get a good photo ;D
    Last edited by Spud1; 19-08-2020 at 04:45 PM.

  7. #7
    Registered+
    Join Date
    Apr 2020
    Posts
    74
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    quality control must be a nightmare for this sim imagine have every customer flying over their home area pointing out the flaws mistakes etc.

    I think its a terrific achievement and I'll look to join as soon as we start getting helicopters or fast/interesting jets the current line up is a bit commercial for my tastes but that will im sure change over time.

  8. #8
    Senior Member
    Join Date
    Mar 2019
    Location
    Northants
    Posts
    309
    Thanks
    4
    Thanked
    22 times in 19 posts
    • KultiVator's system
      • Motherboard:
      • Aorus x570 Ultra
      • CPU:
      • Ryzen 3900x
      • Memory:
      • G.Skill 32GB (2x16gb) 3600Mhz
      • Storage:
      • 5TB of NVMe storage (most of it on PCIe4) + Various SATA SSDs & HDDs
      • Graphics card(s):
      • Aorus RTX 2080 Super OC 8GB
      • PSU:
      • Corsair RM750x
      • Case:
      • Phanteks Eclipse P600s (Black & White Edition)
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • AOC 32" 4K IPS / ASUS 24" ProArt 1200p IPS / GStory 1080p/166Hz GSync/FreeSync IPS / Quest 2 HMD

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    Had problems initially with it locking up before even getting to the part where it downloads 92GB of ‘updates’’... installing the latest GeForce ‘Game Ready’ drivers cured that problem.

    GPU-wise, this could be the new Crysis in terms of how demanding the graphics are. Getting a reasonably stable 40 FPS at 4K on ‘high graphics preset’ on a RTX 2080 Super. Looking forward to seeing how it fares on my 1080p 166Hz Gsync monitor at the weekend.

  9. #9
    Registered+
    Join Date
    Sep 2019
    Posts
    28
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    This NEEDS to be sorted ASAP. MS install simply needs to communicate to Steam when it's finished it's download AND install process, and THEN, the 2 hour (or whatever) timer starts. Valve (and MS) MUST have known about this - why in the hell didn't they sort this out well before release...you know...as part of the testing process????
    To save face, this fix needs to actively target all users who have already downloaded the sim. Unfortunately, that Steam 'rep' score is doing MS (and Valve) no good whatsoever.

  10. #10
    Senior Member
    Join Date
    Apr 2016
    Posts
    520
    Thanks
    0
    Thanked
    31 times in 28 posts

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    In ye-olde days you'd read a load of magazine reviews, know what you were buying, then dive in. Once bought, that was it, you'd own the game and live with it.

  11. #11
    Old Geezer
    Join Date
    Jul 2016
    Location
    Under a rusty bucket
    Posts
    539
    Thanks
    53
    Thanked
    42 times in 31 posts

    Re: Microsoft Flight Simulator: Steam users want refund time extension

    Quote Originally Posted by HEXUS View Post
    150GB of data needs downloading on first run, which can easily eat up the 2hr refund window..
    No sh*t! At the download speed I've had the few months, since lockdown started, it would take around 21½ hours to download 150GB.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •