AVerMedia AVerTV USB 2.0 Plus

[Steve]

Almost everything about the device is easy to use and set-up, which generally speaking makes it a joy to use. My biggest concern prior to testing the device was that such a small component would struggle to provide a good quality picture and sound, but it proved me wrong and then some. The only missing link in the package seems to be Teletext abilities - Although the player software and remote control both make mention of it, I could find no such functionality anywhere.

http://www.hexus.net/content/reviews...lld19JRD05NDY=

[hander]

http://www.hexus.net/content/reviews...lld19JRD05NDY=

This IS a nice unit but technical support is v.slow/unreliable.

[remcow]

http://www.hexus.net/content/reviews...lld19JRD05NDY=

As quoted that the Avertv USB 2.0 plus is simple I agree. However having installed this application, starting it always results in Avertv encountered a problem and needs to close. Could anybody assist in resolving this. On the faq i don't see any guidlines?

[Steve]

As quoted that the Avertv USB 2.0 plus is simple I agree. However having installed this application, starting it always results in Avertv encountered a problem and needs to close. Could anybody assist in resolving this. On the faq i don't see any guidlines?

What OS, service pack, and driver versions are you running?

[remcow]

I am using Windows XP Pro SP2
Avertv usb 2.0 plus version 5.9.0.2.

[stenesis]

I am using Windows XP Pro SP2
Avertv usb 2.0 plus version 5.9.0.2.

I have the same problem !

Did you find a solution ?

[remcow]

Elas. I still have got no answer nor solution. I finallcy gave in and now have pinnacle pctv, which is working okay

[Jon-AVerMedia]

If anyone has any problems with their AVerMedia products the support line is 0870 770 7526 9-5 monday to Friday

outside of office hours please email support@averm.co.uk.

If any one has any complaints/ comments on the phroducts please do not hesiate to email jon@averm.co.uk and I will address these personally with the upmost speed.

Please be assured that with your feedback AVerMedia is commited to improving it's future products and services.

Jon Rainford
Multimedia Business Development
AVerMedia UK

[stenesis]

Hi,

I sent an email to your support 2 weeks ago and i'have no answer.

Rgd.


Stephane

[Jon-AVerMedia]

Stephanie,

Pease drop me an email to jon@averm.co.uk with your contact details / problem on and I will see that you get a response within 24 hours.

I will also look into why your email has not been responded to.

I look forward to hearing from you soon.

Best Regards,

Jon