I just posted a rating against ebuyer in the Hexus ratings. I intentionally did not rate their RMA & customer service as I've not had to use either. As a result my overall score against them is a 1, even though I posted a 4 against every other category.
When I try to edit my rating, it allows me to amend the text, but does not allow me to update the scores.
I don't think it's particularly fair that I have now scored a poor rating against a company that I rate highly. Furthermore, I don't think its fair that Hexus users are expected to guess at aspects of a company they haven't used in order to properly rate them according to their experience.
I apologise if I have posted in the wrong area, but I couldn't see a more appropriate forum.


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