I point was simple, most people don't have the equipment to record phone calls, and are not in the habit of recording them. However companies do and will use them if that offers them an advantage. A Bank changed my sort code incorrectly and I almost lost 1k, they checked and said I said that code (it was a mash up of two different bank accounts sort codes). When I asked to hear the recording, the managed to "lose" it, blaiming the fact of they had changed there systems.


LinkBack URL
About LinkBacks
Reply With Quote

