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Thread: Paint and refunds....

  1. #1
    stormrazer razer121's Avatar
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    Paint and refunds....

    This is a funny one! bought some paint from a well known shop (will keeps names for now) it is a branded paint and was not cheap! Anyway...

    Painted the front room woodwork with said paint. Did as per instructions stirred for almost 5 mins before starting made sure it was mixed, and as painting stirred alot in between applying to the woodwork there is just one problem, one side looks different to the rest o.O the colour is literally a different shade of grey! i thought it was just down to the drying time but next day and hey ho its still a real noticeable difference, now correct me if im wrong but under the sales of goods act im fully entitled to a refund right?

    I do not have a receipt mind i cannot find it! and pretty sure i paid by cash, the brand of paint is also sold in other shops so unsure where i stand with regards to proving i bought it from them..
    Quote Originally Posted by TAKTAK View Post
    It was so small that mine wouldn't fit into it

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    Editable... jimbouk's Avatar
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    Re: Paint and refunds....

    You could try, but I guess without a lot of hassle you would be relying on good will. If you have paint left could you try another coat?

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    boop, got your nose stevie lee's Avatar
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    Re: Paint and refunds....

    did both sides have the same colour/type of undercoat?
    same type of wood on both sides?
    same amount of coats?

    any light source, either direct or reflected pointing at one and not the other?
    I had a similair thing, but with a carpet, one half looked a different colour than the other. turned out it was the sunlight bouncing off the light shade causing one half of the room to be brighter.

    just something to check.

    paint a spare bit of wood with the paint, wait till its dry, then hold it up to both sides. To check whether theyre the same, then youll know whether anymore light is on one side than the other.

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: Paint and refunds....

    If you mixed the paint and primed the surfaces properly, I don't see how that would have happened.

    Sounds like you'll be asking for good will.
    throw new ArgumentException (String, String, Exception)

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    Banhammer in peace PeterB kalniel's Avatar
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    Re: Paint and refunds....

    Did you literally use one can per side, thus it's different cans? If it's the same can of paint for the different sides then almost nothing you can do - the difference in colour will be due to a difference in base material/coats and/or lighting. Both of which are out of the manufacturers control.

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    stormrazer razer121's Avatar
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    Re: Paint and refunds....

    Same can of paint as in one can it was all sanded down cleaned dried then primed yes...

    Im going to try your trick stevie lee but im not holding out as i dont have a lampshade just a metal LED lamp thing (unsure what its called lol!)
    Quote Originally Posted by TAKTAK View Post
    It was so small that mine wouldn't fit into it

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    Formerly known as Andehh Andeh13's Avatar
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    I've been told (by women!) that light source can make a huuuuge amount of difference to paint 'look'.... Hence so many different shades of the same colour! Check lamps/lights and bulbs as well as windows locations as well.

    Or buy new and paint over it all!

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    DILLIGAF GoNz0's Avatar
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    Re: Paint and refunds....

    if you stirred it for one minute it would be about as good as 5 so it has to be lighting if it is from the same can of paint.

    and unless your going to chip it off the wall i doubt your going to see a penny back tbh.

    try taking a pic in the room in pitch black using camera flash on both walls with fixed camera settings and take a look on the monitor.

    unmixed paint tends to streak not make the walls different colours.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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    Admin (Ret'd)
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    Re: Paint and refunds....

    As you paid in cash, have no receipt and it's a branded paint, I'd say you have no chance at all with the Sale of Goods Act. You aren't required to have a receipt as such, but you do need to be able to prove the purchase. The SoGA operates by embedding mandatory conditions into the purchase contract, so if you cannot establish you have a contract with a given supplier, you cannot claim against it.

    As for the colour difference, I agree with the others - it's hard to see how the paint causes a difference like that, but the surface you're painting, a difference in finish, even in texture, could cause it to look different.

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