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Thread: Biostar Tpower I55 RAM?????

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    Biostar Tpower I55 RAM?????

    hey, i recently build my own PC, but it ahs a problem.
    ive installed 4Gb of RAM but under the properties in my computer it says the following
    4GB installed (2.99GB useable) and also in CPU-Z it shows my RAM is in single channel not dual channel, can someone with the same motherboard direct me as to correct RAM installation bacause ive clearly done it wrong, hah

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    Re: Biostar Tpower I55 RAM?????

    2.99Gb is down to the fact that you are using 32-bit. Windows can only use just over 3GB of it no matter how much physical RAM there actually is installed.

    Not too sure about single channel. Have you placed the RAM in the correct slots? Generally same colour. For your motherboard they should be in the Orange slots.

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    Re: Biostar Tpower I55 RAM?????

    hey, thanks for the reply, i knwo 32-bit is limited to 4GB but didnt know a WHOLE gig would be wasted. thing is i installed the RAM sticks in the Orange slots the first time and i only got (1.99GB) useable, now i have the RAM stick installed next to each other (1 in the orange and one in the white) im at a loss.

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    Re: Biostar Tpower I55 RAM?????

    Just try it again in both orange, you just could have seated it badly. If it still doesnt work then try both white.

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    Re: Biostar Tpower I55 RAM?????

    thanks for your help, i changed the RAM back to the Orange slots, now it says dual channel in CPU-Z but im only able to use 1.99GB of the 4GB installed. if this is 32-bit restriction then whats the point, i might as well stay in single channel, i get an extra gig usage. is 1.99 normal for 32-bit?

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    Re: Biostar Tpower I55 RAM?????

    Quote Originally Posted by mickeyblue View Post
    thanks for your help, i changed the RAM back to the Orange slots, now it says dual channel in CPU-Z but im only able to use 1.99GB of the 4GB installed. if this is 32-bit restriction then whats the point, i might as well stay in single channel, i get an extra gig usage. is 1.99 normal for 32-bit?
    You mean 2.99GB?

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    Re: Biostar Tpower I55 RAM?????

    nope in single channel im getting 2.99GB useable, now in dual channel im getting 1.99GB, its makes no sense.

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    Re: Biostar Tpower I55 RAM?????

    32-bit should be anywhere between 3 - 3.2GB or something like that.

    Hmmmm, no idea, maybe a faulty sensor in cpuz. Have you tried any other programs? Right click My computer -> Properties?

    If not then try both white. lol

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    Re: Biostar Tpower I55 RAM?????

    Or just be normal and install a 64bit OS and stop living in the past
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    Re: Biostar Tpower I55 RAM?????

    The amount of ram you'll lose is dependent on what else you have in there, if your specs are listed correctly you're using a gtx260 which mean ther goes 896mb, depending on other odds and ends you'll lose about another 400mb on top of that (other hardware and resurved addresses)

    However that dual channel single channel thing sounds like you've got issue with the memory.
    Have you tried each stick individually?
    Have you set it up manually in the BIOS?
    Tested each slot individually?
    Run memory checks? (eg memtest86+)

    what's the full details/specs for the ram?

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    Re: Biostar Tpower I55 RAM?????

    hey, thanks for the replies. SPECS of the RAM
    2 x 2GB Kingston DDR3 1333
    yes i have the GTX260 with 896mb
    i downloaded memtest as advised, im unsure how to use it, must i burn the .iso to CD, then boot from the CD?
    also how do i set up the dual channel in the BIOS< in my manual it says nothing of the sort.
    hey there is another member on here with an tpower I55, maybe he can tell me how he got the dual-channel to work, or at least use over 2GB of the 4GB installed, i realise that by using 32-bit, im limited with RAM, but even if i can use 3GB will be ok, just not 2GB. thanks for the help.
    in my computer>properties, its showing the 1.99 useable of 4GB installed, in CPU-Z it shows both the sticks and reads them, but can only use 2GB, in everest, it also recognizes the 2 sticks, but says for physical memory 2GB, would you like a screenshot?

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    Re: Biostar Tpower I55 RAM?????

    <bump> anuone got an idea? or should i just load a 64-bit OS and see if its shows the 4GB?
    if it doesnt then its a RAM slot problem right?

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    Re: Biostar Tpower I55 RAM?????

    There will be more to the memory than
    2 x 2GB Kingston DDR3 1333
    Full specs will include, model, manufactor code, timings, voltage

    When I said about manually setting it up in the BIOS I mean seting the speed timeings and voltage manually.

    Yes to use memtest you burn the ISO to a cd and boot from the cd.

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    Re: Biostar Tpower I55 RAM?????

    I know this is an old thread but did you get this resolved? I had a similar problem back in November with my Biostar Tpower I55.

    Check this thread out: http://forum.novatech.co.uk/showthread.php?t=15892
    Quote Originally Posted by Nelly View Post
    Just to add I'm in a similar situation, I'll explain.

    I have installed 4GB of RAM (2x2GB) in slots A1 & B1 as per the manual, but the Bios & OS using Windows 7 64bit only sees "1.99 GB Usable."

    The manual says I can only use either A1 OR B1 to boot, so I tried slot A1 on it’s own and the system boots showing 2GB of RAM in the Bios & Windows - Correct, so now if I use B1 on it’s own the system will not boot up with any 4 sticks of RAM I try using - I get AMI BIOS POST CODE: EA which isn't in the Manual to explain what’s wrong – the RAM works perfectly in another system by the way.

    Now if I populate all 4 RAM DIMM slots 8GB of RAM (4 x2GB) I have 4GB out of 8GB show in Bios & Windows.

    I then began to switch out RAM & found that if I put RAM in slots A1 & A2 - 4GB of RAM (2x2GB) I have 4GB of RAM show correctly, but using slots B1 & B2 fail to show any RAM, so it must be the two faulty DIMM slots out of a process of elimination.



    I did some more investigating of this problem & it seems that the issue can arise to misaligned pins, bent pins, missing pins on the socket.

    Upon close inspection of the socket this is what I found, all the other pins are totally fine nothing wrong.



    I've stated this in my RMA which has been recieved back today to where I purchased, I will let you know the outcome but I'm not very confident.

    I'm really really worried that a Novatech Tech/Engineer will just say "ahhh end-user damage, warranty not covered" because Scan & Ebuyer have done this with customers I have looked it up! OcUK have replaced. (omg amazed!!)

    With the amount of exact same problems arising I think theirs more to it than it seems, I'll probally take further action if that is the outcome as I simply cannot afford to replace the motherboard.
    3 months later I finally got my RMA sorted out, it was a total nightmare because the retailer as well as the supplier who sort out RMA for Biostar in the UK refused warranty, so I took legal advice from Trading Standards which is part of the UK goverment.

    I spoke to Trading Standards/Consumer Direct as I read in the Sales Act that in the first 6 months of a purchase if the damage cannot be proven to be done by the end user then a warranty claim still exists.

    Finally after stating this & quoting the Trading Standards Reference number to Novatech I got a call from them saying they would offer a refurbished Asus P7P55D worth £113, my original motherboard cost £138 so I refused this & asked if they would agree if I could purchase a brand new Gigabyte GA-P55A-UD4 for (£75ish) around 50% of its purchase value to which after another day they rang back & agreed.

    I think part of the problem is the Foxconn retention bracket, the new P55A Gigabyte models all use the Lotus retention bracket - all in all this took over 3 months to sort out but now I'm happy.

    All goes well I'll be installing my new motherboard at the weekend, definitly sticking with Gigabyte all the time now.

    Also to note, I also spoke to Gigabyte & their Tech said if it was as issue with their motherboards they would issue an RMA anyway. - http://forum.giga-byte.co.uk/index.php/topic,917.0.html
    Last edited by Nelly.; 16-02-2010 at 11:36 AM.

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    • mickeyblue's system
      • Motherboard:
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      • CPU:
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      • Memory:
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    Re: Biostar Tpower I55 RAM?????

    this is sorted, the motherboard had a dead RAM slot, RMA'D it and got a new one, all good now.

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