Results 1 to 4 of 4

Thread: ASUS RMA has failed me

  1. #1
    Registered User
    Join Date
    Sep 2009
    Posts
    110
    Thanks
    0
    Thanked
    2 times in 2 posts
    • riding moon's system
      • Motherboard:
      • ASUS Rampage Extreme
      • Memory:
      • DDR3 2000 Corsair
      • Storage:
      • Raid 5
      • Graphics card(s):
      • ASUS 4670

    ASUS RMA has failed me

    Hi, I have a ASUS P6T Deluxe x58 board and the problem with the battery terminal effected me back in mid March so I got onto them and RMA's it. It returned to me in May, well I should say my Mum and she resent it to me in September.

    So I tried it and it was dead, I sent it back again. They replaced some components on the board and I got it back earlier this month.

    Now it has further problems, the packing of the board meant it moved around in the box so the battery terminal is broken again.

    The CPU is running at 70 - 80c. It used to be 40c, its not overclocked and has a Coolit ECO.

    The A memory slots are not working....What do I do here. It is 9 months later and I can't take it any more.

  2. #2
    DILLIGAF GoNz0's Avatar
    Join Date
    Jun 2006
    Location
    Derby
    Posts
    10,872
    Thanks
    632
    Thanked
    1,192 times in 945 posts
    • GoNz0's system
      • Motherboard:
      • Asus Rampage V Extreme
      • CPU:
      • i7 something X99 based
      • Memory:
      • 16gb GSkill
      • Storage:
      • 4 SSD's + WD Red
      • Graphics card(s):
      • GTX980 Strix WC
      • PSU:
      • Enermax Galaxy 1250 (9 years and counting)
      • Case:
      • Corsair 900D
      • Operating System:
      • win10 64bit
      • Monitor(s):
      • Dell 24"
      • Internet:
      • 220mb Cable

    Re: ASUS RMA has failed me

    Quote Originally Posted by riding moon View Post
    Hi, I have a ASUS P6T Deluxe x58 board and the problem with the battery terminal effected me back in mid March so I got onto them and RMA's it. It returned to me in May, well I should say my Mum and she resent it to me in September.

    So I tried it and it was dead, I sent it back again. They replaced some components on the board and I got it back earlier this month.

    Now it has further problems, the packing of the board meant it moved around in the box so the battery terminal is broken again.

    The CPU is running at 70 - 80c. It used to be 40c, its not overclocked and has a Coolit ECO.

    The A memory slots are not working....What do I do here. It is 9 months later and I can't take it any more.
    memory slot faults can be caused by a bolt down heatsink thats to tight or even a misplaced heatsink (3 or 4 pins locked)

    if its broken its time for a new one if out of warranty.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

  3. #3
    Registered User
    Join Date
    Sep 2009
    Posts
    110
    Thanks
    0
    Thanked
    2 times in 2 posts
    • riding moon's system
      • Motherboard:
      • ASUS Rampage Extreme
      • Memory:
      • DDR3 2000 Corsair
      • Storage:
      • Raid 5
      • Graphics card(s):
      • ASUS 4670

    Re: ASUS RMA has failed me

    Looking at the memory channel again, its the same in another board which I have had over this period of not having the ASUS one. Before I put the memory back in the ASUS all channels were working on the replacement but it's the same as the ASUS one.

    Can something faulty on the board damage the on-die controller?

    I also fixed the battery terminal issue and its the same, losing the bios settings.

    Ideas on a postcard.

  4. #4
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,857
    Thanks
    645
    Thanked
    872 times in 736 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: ASUS RMA has failed me

    The biggest chance of breaking the memory controller is to have the RAM voltage too high.

    CPU temps....are you sure the heatsink is on properly?
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Dell Precision 5510 Printer: HP CP1515n || Phone: Huawei P30 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM14 / Playstation 4 + G29 + 2TB Hybrid drive

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •