I too are having difficulties!
I am a bit of a technophobe, so have very little knowledge!
I bought a wireless laptop (windows vista) and router yesterday! Eventually with the help of ntl I am able to connect to the internet with my ethernet connection plugged into my network card on the laptop.
When I try to connect via the router, I can't! I took my router and alptop back to PC world, where the laptop will connect to their wireless internet connection. The swapped my original philips modem to a belkin one.
When I got home, again I was unable to connect wireless!!! I have spoken to the Belkin representative who I think was helpful! Via the cmd window I get information that states that when I type in for example
ping bbc.com
i get four responses - I think correct.
BUT when i type in an ip address i get the message timed out.
The Blekin rep says that it is a problem with my internet provider. I rang NTL/Virgin, who were not at all helpful, I can connect via ethernet cable and therefore can connect, not their problem.
Anybody got any ideas????
I was soo excited at getting a laptop, my PC is 8 years old and was really struggling to do anything! and now I am limbo, NTL say it is the router problem, router say it is ISP.
thanks in anticipation