Virgin internet being slow?

[htid]

Is it being INCREDIBLEY slow for anyone else today, or is it just our house 8-)

Pages take so long to load with many timing out, it's not fair we pay for up to 10mb and get this, should get some sort of refund.

[Clunk]

Mines ok today, but a few days last week, going into the weekend was Virgin on the ridiculous. A bit like that pun.

[Zak33]

Mines ok today, but a few days last week, going into the weekend was Virgin on the ridiculous. A bit like that pun.

i was impressed and proud of you for that pun

[Lee H]

My brothers NTL connections the same as Clunks.

His 10 Mb seems fine during the week but at peak times and weekend my puny 2 Mb line seems faster and gets better download speeds.

I personally think they've adjusted the QoS settings (for the video on demand systems they're launching) and borked it as some things seem fast as normal yet other things like streaming, remote desktop connection etc all seem like they are running in treacle.

[BUFF]

seems fine here

[kickstart 1]

YES, yet again mine is slow , had the same problem last week , I've only noticed this change since NTL became Virgin Media , great eh !

[htid]

Ah seems it was just our router needed resetting. Didn't know the router can make internet go slow..why is that?

[Howard]

Mines ok today, but a few days last week, going into the weekend was Virgin on the ridiculous. A bit like that pun.

YOu sir are a legend

[steve threlfall]

YES, yet again mine is slow , had the same problem last week , I've only noticed this change since NTL became Virgin Media , great eh !

Apparently, they are throttling the speeds during peak times . NTL/Telewest were doing the same however.

[Whalefish]

They've obviously brought in the team running the trains to run the broadband side too.

[jamin]

Guys, there is no throttleing going on. Have heard this mentioned a few times, and it simply isnt true. There are however a number of parallel upgrades going on to add more backbone capacity and to add extra local area capacity. Nodes (approx 500 home areas) that are exceeding utilisation targets are currently being upgraded to QAM 256 from QAM 64 (significantly increasing downstream bandwidth) and also a second home frequency of 339mhz used by the modem for downstream bandwidth has been added which essentially doubles bandwith in areas. These upgrades are ongoing though and all I can advise you to do is phone up and log faults to speed things up if your service seems slow. If you do phone in, ask for a DOCSIS ping to eliminate a fault with your installation or local network.

The upgrades on the backbone are currently adding extra 10g and 2.5g (gig) full duplex connectivity between VM sites all over the UK. Again though these are ongoing and I know for a fact that some links that have been installed and comissioned optically, havent been brought into active service yet. I know, I installed the ciruit packs in my area!

[Stigggeh]

mines not too bad.... BUT

i have been getting what looks to be DNS problems.

i.e 'page connot be displayed' refresh and it works.

[jamin]

OOOh! Will have a look for you on monday, and see if anything funky has been going on DNS wise,,,,,

[Stigggeh]

OOOh! Will have a look for you on monday, and see if anything funky has been going on DNS wise,,,,,

Cheers , my area seems to be one of the stronger area's too. I can honestly say i have not had ANY problems at all on the 3 years plus i have had it.

[dannyboy83]

I've had problems for the last few days. I notice on Virginmedia's service status page that "People in Scotland are having trouble with secure sites".

That's a helluva lot of people!!! I can't get into my hotmail at all.

It seems like the connection is onstantly resetting (like continual timeouts). I had to reset this page three tmes to get in.

Also notices many disconnects when trying to upload files via FTP (Filezilla).