Windows XP + Dial up

[Platinum]

Anyone any ideas that when I try to use a dial up connection on my PC when using windows xp i get a lot of problems? i.e it will be dialing then cut out half way through

[Platinum]

Works ok under 2k

[Trickle]

Does it ever connect? What percentage of the time does it cut out? What stage does it cut out - Dialing stage, Handshaking stage (ZX spectrum noise), authentication stage "verifying user+pass" or instantly after "logging onto network"?

Have you looked at your isp's web site help guide thats bound to have a pictorial settup guide to the conenctions tick box settings to make sure yours is set up corretly? Have you checked for alternative dialup numbers? Have you created a new conenction with the correct settings with the XP connection wizard?

Whats the name of the driver you are running for the modem? Are you running your mobo in ACPI mode or do you still have 16 IRQ's? Do you have access to another PC which you can temporerily scavenge a modem from?

[Trickle]

What speed do you get conencted at when you do connect? DO you stay connected indeffinately after you have connected?

[Platinum]

Eventualy gets connected yea, sometimes pretty quickly sometimes takes ages, most of the time im connected untill the 2 hour cut off although sometimes i get randomly disconnected.

It does this with 4 different ISP's so im ruling that out

[Platinum]

Im using a USB Diamond Supra modem

[Trickle]

Have you uninstalled the drivers and reinstalled them. Are there any updated drivers out? Tried another usb socket? (preferably not the twin of the existing one you are using)

[jamin]

When you use a phone, do you get hissing / noise on the line? Because that can cause modems to drop etc....

Just a thought!

[Platinum]

tryed different USB sockets and still no joy

[Platinum]

Ive been trying for 2 hours tonight with no joy connecting, pluging the modem into a win2k box gets a connection first time, unfortunatly its impractical to use the win2k box for the net, and ive even tryed connecteing using the win2k box and using connection sharing on the main box to get a connection however the XP box is the only one on my lan that cannot get a connection through the lan, all other 2k boxs can get a connection exept the one that needs it grrr, help me before i take this copy of windows XP outside and set fire to it

[Platinum]

anyone?

[Jonny M]

Got a powered USB hub lying around anywhere you can try?

[Trickle]

Originally posted by Platinum
and ive even tryed connecteing using the win2k box and using connection sharing on the main box to get a connection however the XP box is the only one on my lan that cannot get a connection through the lan, all other 2k boxs can get a connection exept the one that needs it

Eh? You must have made some sort of mistake somewhere with the connection sharing settup. If the XP box can sometimes surf until the 2hr cutoff and you can share files across the lan, then you havent set your network cards gateway to the correct ip, or have some dodgy settings in IE connection tab lan settings.

You didnt answer my above question about the drivers you are using. Whether you had reinstalled them or checked for updates. It doesnt always follow that all win2K drivers will work perfectly on XP.

When you say you cant connect this evening, at what stage does the connection fail [see my above post]? What error message do you get? If you dont get an error message it will be because you are connecting via clicking on IE/OE which is always bad practice.

Head to the network connections area in ctrl panel and connect from there. That will give you an error message if it fails to connect.

[Platinum]

It fails about half way through dialing with no error message, i cant seem to find newer drivers on the web

[Trickle]

It fails half way through dialing so it doesnt complete the number and never gets to the handshaking (squealing)?

Can you confirm that the drivers in 'phone and modem options' are not windows generic drivers and that there are currently one 1 set of drivers installed. Can you also confirm that there are either no IRQ conflicts, or that you are using ACPI.

Could you run a test for me - details at bottom of the post...

If its failing to dial the entire number, could you confirm that the number is the same that the win2K box is using and that it dials successfully on an standard phone handset? When you say you have tried 4 ISP's, could you go into detail for me?

Have you got (or can beg steal or borrow) another modem for the XP box to try? I have to say I gave away computers that had both my old 56K modems, so I ended up having to buy a cheap 2nd hand 56K PCI one for backup purposes.

--------------------------
Click 'start'
Goto 'run'
Type "hypertrm"
[If it asks you to make it the default client click 'yes']
Put "anything" in the name box, click 'ok'
Put "0845" in the area code box.
Put "0796699" in the tell no. box
Check that driver is visible, click 'ok'.
Click 'dial'.
At the top left do you eventually get the word "loggin" - or perhaps a continuous streem of randon characters? Or does it give an error message?

[Platinum]

Trickle thanks for the suggestion I tryed what you suggested and got "Status No answer"