Well ive been with them for just over a month and this is ****ing bull****.. I keep having to send them emails to their customer support telling them to put my internet speed back to normal. It seems there have some kind go fast and go slow buttons there because so far its been like this.
3 Hours Later internet speed magically jumps from 480Kbps to 4100Kbps..... Yes very shocking..Why do you want to contact me on the telephone for so you can go through the same precedures as before? This has happened before in fact it was about 2 weeks ago and i spent ages talking to someone on the telehphone which made no difference to my speed and did not fix the problem i was told to do all the following stuff like reinstalling the modem drivers dissconnecting the the modem for ages making sure all the connections are properly connected and i really do not want to go through all that again. I have already said that this is not a problem with my computer or anything on my end but a problem with you BT playing about and messing stuff up. The only thing that got my internet speed back up was contacting you though email after about an hour after my 4th email to you guys 2 weeks ago my internet speed magicaly shot up to 3500Kbps and seeing as i didnt follow anything the last BT Tech person told me to do, its seems pretty clear that you have some kinda of go fast and go slow button.
BT Total Broadband ( BT say they will try and get the max line speed...... uh huh more like 512k ISDN Service )
£24 Month
BT Took 3 Months Bills inadvance at the start of contract. BT has broken their own contract as they are clearly are not providing 8mb not 7mb or 6mb try 3mb if your lucky )
8000Kbps = 8mb
1st Connection = 240Kbps
6 Hours on email to BT Tech Support
2nd Connection = 3700Kbps ........
3 Days Later
Connections Drops = 430Kbps
More Emails...........
3rd Connection = 3200Kbps .........
Req Dissconnections, Ports being Blocked, Cant Play some online games due to the homo hub blocking ports.
BT Homo Hub Removed & Destroyed in Garden with Crossbow
6 Days Later
Connection Drops = 480Kbps Again
Big Angry Insulting Email gets Sent to BT
4th Connection = 3300Kbps .......
4 Days Later
Woke up this morning ahhhhh 480Kbps again
It seems perfectly clear to me that BT are ****ing people over by playing throttle and limits on the broadband my quess is they do this all the time to see how many people dont notice the speed drop. Well i ****ing do and seeing as im supposed to be getting 8MB not even that as you can see 3000Kbps is about 3 meg. I can be ****ed with BT anymore im gonna cancel my contract from them and get my 3 months bills they took inadvance back from them. Wish me luck guys and if i was you id stay well away from BT at all means, im sending all my evidence to watchdog and trading stans etc see what they think...


LinkBack URL
About LinkBacks
Reply With Quote


