Ok, so iv been happy up until now with my Orange Broadband, it was only costing me £5 and speed/reliability had been ace. Customer services had always been stupid, but the number was free from my orange phone. So, 13 months of great service.......
then I get an email....telling me that I will experience 1 days outage during and 'upgrade' to give me better/more stable speeds......
Prior to update I got a steady/stable/constant 6.8mb service....no dropouts, disconnects or any issues at all.
Now after 'improvements' I get disconnects every couple of hours, and speed seems to be stuck at 2.2mb.
So i try to call Orange...which now for broadband is not free at all - its 7p a min. For this price I get the privilege of speaking to an Indian call centre, that kindly informs me that my line should only get a maximum of 1mb...so the 6.8mb I had previously is merely my router 'misreading' the net speed, and my current 2.2mb is therefore a speed increase and have a nice day now.
So of course the actual real time 6.8mb transfer speeds I had were all in my head eh?
I know I should have seen it coming, it just annoys me that I had great speed and theyve cocked it up![]()


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