OK, so i am on Sky Broadband (8mb) and recently noticed my downstream speed getting lowered to 6mb every now and again, ok i wasn't really bothered about this but decided to ring up Sky to complain. The thing was, my phone wasn't working, there was no tone.
So obviously I checked all the connections, used another phone, etc etc; then the next day the downstream speed went back up to 8mb and my phone was working again. So my phone line doesn't work (Sky Digital doesn't detect the phone line either) but internet does.
What is going on? I have contacted Sky and they did **** all, wasted a week of my life by capping my speed to 3mb, nothing useful came of it, they now say I should contact BT.
Also, the flat flooded back in the summer, and phone didn't work sometimes back then too, could this be the cause? I am not sure how long this phone thing has been happening, but I'm not happy only having 6mb as opposed to the full 8mb i was getting regularly.
Has anyone heard of this before? I want to do some research before I go round someone else's house to ring BT, as their broken site doesn't work when reporting faults.![]()


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