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Thread: no internet connection - need some help please

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    jet
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    no internet connection - need some help please

    Hello

    I have an internet connection at home through Virgin Media (cable connectivity). Virgin Media gave me a cable modem which works fine when connected to my Desktop via the Ethernet cable.

    However, if I disconnect the Ethernet cable from the Desktop and plug it into the Laptop I do not get any internet connection at all.

    Could you please give me any advice?

    Many thanks.

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    Re: no internet connection - need some help please

    Have you ever used dial-up on the laptop? If so, its probably looking for that.

    Anyway, we can go into the really complicated reasons but we'll leave that will later
    For the moment, just go into 'My network places' and run the Internet setup wizard. Chances are that will sort everything out
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Re: no internet connection - need some help please

    do what agent says, also you can go to console and type ipconfig

    If your IP address and/or Default Gateway are not what they should be, try doing:

    Code:
    ipconfig /release
    
    
    ipconfig /renew

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    Re: no internet connection - need some help please

    Also go to network settigs, click on the nic and select TCP/IP , click on properties and ensure it is set to get an Ip address automatically....

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    Re: no internet connection - need some help please

    Oh yeah, and make sure you can get to your router (usually one of the following in your web browser)
    • 192.168.0.1
    • 192.168.1.1
    • 192.168.1.0
    • 192.168.1.1
    And make sure, once you get into your router, that DHCP is turned on.

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    jet
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    Re: no internet connection - need some help please

    Problem sorted - I had to reboot the cable modem.

    Many thanks to those of you who expressed an interest to help me!

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