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Thread: BT Broadband and Email

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    BT Broadband and Email

    Just moved to O2 after 8 years with BT.

    Was using their email address and email servers.

    Now that I'm on O2, my email address still seems to work, using BT mail servers.

    Is this normal as I thought that my email would be cancelled when I terminated my broadband agreement with BT

    Hope they are not planning to continue to charge me........

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    Re: BT Broadband and Email

    Your email address will get cancelled at some point.
    If you want to keep your email address you`ll need to pay Bt its usally about 1.50 per month to do this.

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    Re: BT Broadband and Email

    Yeah I thought it would. No intention of paying them for it.
    Have got Gmail and Bigfoot email so no need to be tied to a particular ISP

    Was just wondering why they hadn't terminated at the same time as the Broadband....

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    Senior Member kopite's Avatar
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    Re: BT Broadband and Email

    Although you have moved bb its most likely that all the account details are still on their system. They to a cull of all accounts once a month so it could be gone soon or it could be that they will forget about it and it will stay for ages

    BT business BB are very prompt in cancelling email accounts when you leave them. I work for an isp that deals with business customers and the amount of times customers have lost the email address which they have on all their headed notepaper etc.

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    Re: BT Broadband and Email

    I am amazed that a business would not buy a domain which it can also use for email. I'm considering this myself and I don't even have a business let alone one that depends on email communications.

    To avoid the very issue you mention re cancelling email accounts, I long ago registered with Bigfoot which just forwards the email to whatever address you happen to have at the time. So all I have to do is change my email forwarding address on the bigfoot server rather than having to inform everyone that my email address has changed.

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    Re: BT Broadband and Email

    Then again, sometimes they miss it! I've had an e-mail address with my very first dial up provider for the last 10 years or so.

    (\___/) (\___/) (\___/) (\___/) (\___/) (\___/) (\___/)
    (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=)
    (")_(") (")_(") (")_(") (")_(") (")_(") (")_(") (")_(")


    This is bunny and friends. He is fed up waiting for everyone to help him out, and decided to help himself instead!

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