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Thread: BeThere Service Outage Tuesday Morn.......

  1. #1
    Senior Trouble Maker muddyfox470's Avatar
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    BeThere Service Outage Tuesday Morn.......

    Yes ok thank you brett for your email, it is very kind of you emailing me in advance to forewarn me of the outage.

    But 10 of the same emails ??? Why do you send so many

    Humpf

    Otherwise great service!

    Quote Originally Posted by Brett from BeThere
    Dear Member,

    Re: Service disruption

    Unfortunately your broadband service will soon be disrupted while network enhancement work is carried out.
    Here are the details;

    Start of outage: Tuesday at 06/05/08 02:00 AM
    End of outage: Tuesday at 06/05/08 06:00 AM
    Expected duration: 04:00:00 (Hrs:Min:Sec)

    . We are sorry about any inconvenience this may cause and we will do everything to keep this disruption a minimum.

    If you would like to go online during this time please contact Be member services on 0808 234 8566 for information about our dial up service, which costs the price of a local call.
    Please do not reply to this email. To contact us please call the free phone number above or create or update a ticket online. This can be done by going to your member centre at . For updates on this outage or for more information on why this is happening please visit the Be Forum Outage Room or Be Factual by following the links from your member centre.



    Kind regards,

    Brett Coles
    Head of Member Services

    Be Un limited
    Company # 5262862
    Wellington Street, Slough, Berkshire SL1 1YP.
    Mac fancier > white macbook base spec .................. CS: muddyfirebang

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    Re: BeThere Service Outage Tuesday Morn.......

    I had the same email 6 times, i emailed them telling them, got a further 4. They then replied apologising for the numerous repeat mail. Seems like a widescale outage, youa er in Durham and im in preston but have the same planned outage.

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    Re: BeThere Service Outage Tuesday Morn.......

    they keep coming

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    Senior Trouble Maker muddyfox470's Avatar
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    Re: BeThere Service Outage Tuesday Morn.......

    I'm glad they love us all equally then. I just thought I was receiving an unfair amount of love from them
    Mac fancier > white macbook base spec .................. CS: muddyfirebang

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    Re: BeThere Service Outage Tuesday Morn.......

    I havent got any

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    Re: BeThere Service Outage Tuesday Morn.......

    I had a service outtage yesterday (monday, bank holiday). but it seemed to be DNS only i.e. I couldn't browse the web but I could do other things like use skype and connect to game spy on titan quest. Anyone else have any issues yesterday?

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    Re: BeThere Service Outage Tuesday Morn.......

    Only went online late last night - no issues here ( Wembley exchange)

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    Re: BeThere Service Outage Tuesday Morn.......

    I got no emails, but then I didn't notice any outages.

  9. #9
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    Re: BeThere Service Outage Tuesday Morn.......

    It seems I have unique problems... received a text from O2 yesterday informing me that there is some kind of problem with my line and they are investigating it, and that they would let me know when they'd sorted it out.

    hopefully it won't take too long...

    Internet at work to check my emails etc for the time being.

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