Ok, so it's blatantly obvious I need to ditch ADSL from BT due to their complete lack of corporate ethics. I've considered switching to Sky (yes ok, probably even less ethics!), but I can't get a straight answer about how long I'd be without broadband.
They tell you the switch over takes about 2 hours, fine I can live with that, chances are it'd happen whilst I was at work.
What I don't understand is all this stuff about it taking 10-15 days to get an engineer over to make the change, am I without broadband for that time? If not, am I left to pay for two services during the "changeover" period?