I have been with SKY BB Max 16mb for 3 years now and have never had an issue.
Always connecting at around the 12-13mb realtime mark.
Anyway, i thought i would give O2 a bash as it was free for the first 3 months, and just under a tenner a month after that for 20mb down and 1.3mb up. Couple this with the £70 cashback from Quidco i went for it.
GOD!!!! i am so gald i did.
Fast speeds, 17mb 24/7 and the full 1.3mb up.
Cheaper aswell.
Sorry SKY....as good as you were, O2 is far far better.
Look here: http://broadband.o2.co.uk/home/index.jsp
Remember Quidco if you switchhttp://www.quidco.com/o2-home-broadband/


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