Me and my mate just noticed our connection speeds moved from 10mb to <1mb/s. Hes been downloading during the night and i havent downloaded anything bar 200mb worth, wondering if anyone else has had this problem just?. Anyone know when VM support closes?
Originally Posted by snootyjim
when was he downloading exactly? and how much?
http://www.virginmedia.com/help/traffic-management.php
Well he downloaded after 12am, we know the throttle times etc. Someone else i know was downloading during the day(like 2gb) and is throttled but his connection is still at 2.5(from 10) so im really confused.
I don't know, but I'd try throttling them back.
I did, had a go at them on the phone and this foreign women was saying how it was my routers problem as the speed went from a constant <1mb to a very unstable 8 to 0.5 mb, i dont see how my router did that and since it worked for about a year fine i still see no problem she then started to tell me how a "router" works by splitting the connection so my connection is "always" lagged and yet i only see this now?. She then said its "up to 10mb" when i complained about the now unstable connection and said if it doesnt sort itself out in a few days they will replace the modem(this took ages talking lol). Now the connection is fine, i wonder how? She stopped the throttling, VM suck ass.
lol all the isps love blaming the routers. when ever i call tiscali up because their servers are dead they keep telling me its my router. and refuse to listen that it worked like this for month and with out being touched it "froze"
our boiler broke so we has no heating or hot water, this is the bloody result ^^
Yep they throttle me after 12am also, absolute crap.
Same here. It's a shame they're the only Cable providers.
virgin has gone downhill, well i should say, since virgin bought NTL, it's gone down hill. I get throttled out of there listed hours sometimes myself.
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My girlfriend is on virgin.
Their support told her that the reason she was only getting 10 meg from her supposed 20 meg connection was because she uses a router. Gotta love the clueless ppl they have working for them
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