Virgin Capping...

[mmh]

Can someone please clarify what its supposed to be capped to when ur on 10mb connection? I downloaded a couple of episodes of programes off iplayer and my internet has gone to a CRAWL... im getting 10kb/s max between the pc in my room, xbox and my dads computer, nothings working

this sucks!!

[Terbinator]

Its supposed to throttle/slow down if you download over 'X' amount of GB between certain times. But if you know you hit around the speed you pay for, so 10Mb in this case, and your hitting speeds of 10Kb/s it would suggest that its something other than throttling as you should be throttled to around 300KB/s i thinks.

[Jay]

VM are just terrible, they over sub areas(mine has been over subbed for years!)

[mmh]

no, its definately throttling as i was downloading fine until i downloaded around a gig of data and then it rather abruptly got killed...

300kb was what i was expecting when i hit the limit to be fair... but 10kb/s is taking the pee ever so slightly~

[Terbinator]

300kb was what i was expecting when i hit the limit to be fair... but 10kb/s is taking the pee ever so slightly~

This is why i suggested it could be some other issue. Try and make sure its only your PC/laptop that is using your internet connection then run a speed test or something.

[mmh]

oooh... hang on, im about to break 100kb/s...

im obviously uncapped, but still going slooowwww

[Hicks12]

its slow because the upload speed is also throttled to a mere 100kb/s and its bloody unstable!. I hate the throttling and you certainly are experiencing that.

1.5gb between 4-9pm, throttled down to 2.5mb/s after that(unstable, varies from 0.5-2 on mine!).

[Terbinator]

Im not gonna complain why i hit above my advertised speeds and get throttled to 600KB/s

[mmh]

yeah i had to close any programs that might be uploading to bring the downstream to anything like usable!

[shbris]

http://allyours.virginmedia.com/html...t/traffic.html

L column

so daytime 10am-3pm, 3GB limit on downloads

nighttime 4pm-9pm 1.5GB down, 3pm-8pm 800MB up

most people can easily break evening management so be careful what u download. throttles for 5 hours!!

but as people said, 10kb/s sounds like it's not your fault (bytes or bits?)

[0iD]

This is why I left VM. I got told from a tech support guy on the QT that they see iPlayer as a torrent app & it's automatically throttled. Plus VM's service was unbelievably poor anyway. Never again.

[Andeh13]

This is why I left VM. I got told from a tech support guy on the QT that they see iPlayer as a torrent app & it's automatically throttled. Plus VM's service was unbelievably poor anyway. Never again.

Well said, im in the same situation. A few hours of iplayer/demandFIVE etc aswell as downloading stuff to watch later (ie when they throttle me) and they cripple you. Thank god iv got o2 at university!

[Jay]

here is a couple of graphs showing the quality of VM vs O2

O2



VM

[Beb]

When you get throttled it's down to 25% of your speed for the next 5 hours, unless you're on their 50Mb service (until they start capping that too)

[Iota]

When you get throttled it's down to 25% of your speed for the next 5 hours, unless you're on their 50Mb service (until they start capping that too)

They better not cap the 50Mb service...

[AledJ]

Anyone get a service drop out today??? Came home to find the router internet sign was flashing! Looked at the modem to see the last light on the right was flashing too. So just unplugged both and had a connection back. Didn't see any problem on VM status site.