Unable to view certain website

[03turbo]

Hi, I"m trying to get to deltasecurityinc.com and am unable to. i never had problem getting to it until a few days ago. Here is what I have tried.

1. Shut off my firewall and tried no luck.
2. Flushed DNS ipconfig /flush dns. No luck
3. Reset modem and router. No luck
4. Connected directly to modem. No luck
5. Pinged deltasecurityinc.com. (Could not find host deltasecurityinc.com
6. Pinged the IP 67.19.97.98. Get 0% loss and Average of 801ms
7. trcert deltasecurityinc.com. and the ip address results are below.


C:\Users\Turbo>tracert deltasecurityinc.com Unable to resolve target system name deltasecurityinc.com.

C:\Users\Turbo>TRACERT 67.19.97.98

Tracing route to stella.websitewelcome.com [67.19.97.98] over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 4 ms 2 ms 3 ms 192.168.0.1
3 4 ms 2 ms 2 ms 192.168.0.1
4 * 677 ms * host17432002224.direcway.com [174.32.224.2]
5 715 ms 1125 ms 1125 ms host17432003224.direcway.com [174.32.224.3]
6 1022 ms 613 ms 1125 ms host1743200153224.direcway.com [174.32.224.153]

7 1125 ms 1125 ms 527 ms host1743200146224.direcway.com [174.32.224.146]

8 751 ms 1050 ms 586 ms 12.94.243.101
9 673 ms 1125 ms 1125 ms cr2.santx.ip.att.net [12.123.154.86]
10 1125 ms 1125 ms 613 ms cr1.hs1tx.ip.att.net [12.122.30.138]
11 668 ms 581 ms 613 ms gar13.hs1tx.ip.att.net [12.122.147.9]
12 600 ms 623 ms 1075 ms 12.88.102.230
13 771 ms 1125 ms 1125 ms et5-4.ibr03.dllstx3.theplanet.com [70.87.253.49]

14 1123 ms 536 ms 588 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]

15 * * * Request timed out.
16 645 ms 1125 ms 613 ms po2.car01.dllstx4.theplanet.com [70.87.254.54]
17 743 ms 1125 ms 1125 ms stella.websitewelcome.com [67.19.97.98]

Trace complete.

C:\Users\Turbo>


Anyone have any ideas how to fix this??? The site is up and working. Others are able to access it from other locations.

Thanks

[peterb]

It is a DNS problem if you can get to the site by entering the IP address. Is you DNS server/forwarder set up correctly?

[Jay]

do an nslookup

It could be your ISPs DNS, try using opendns as a test

No one here is going to go to the URL though, 1 post and posting your company website never looks good Try the above and let us know how you get on.

xxxx@DellMini9:~$ nslookup deltasecurityinc.com
Server: 192.168.1.222
Address: 192.168.1.222#53

Non-authoritative answer:
Name: deltasecurityinc.com
Address: 67.19.97.98

xxxx@DellMini9:~$ dig deltasecurityinc.com A

; <<>> DiG 9.4.2-P2 <<>> deltasecurityinc.com A
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15249
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;deltasecurityinc.com. IN A

;; ANSWER SECTION:
deltasecurityinc.com. 14246 IN A 67.19.97.98

;; Query time: 4 msec
;; SERVER: 192.168.1.222#53(192.168.1.222)
;; WHEN: Sun Oct 11 19:53:45 2009
;; MSG SIZE rcvd: 54

xxxx@DellMini9:~$ dig deltasecurityinc.com MX

; <<>> DiG 9.4.2-P2 <<>> deltasecurityinc.com MX
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 55280
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;deltasecurityinc.com. IN MX

;; ANSWER SECTION:
deltasecurityinc.com. 14296 IN MX 0 deltasecurityinc.com.

;; Query time: 50 msec
;; SERVER: 192.168.1.222#53(192.168.1.222)
;; WHEN: Sun Oct 11 19:53:49 2009
;; MSG SIZE rcvd: 54

[03turbo]

Tried IP can't get there using the IP either

[Jay]

Is it a shared hosting platform? If so the IP won't work anyway.

[03turbo]

nslookup came up with the following.

C:\Windows\system32>nslookup
Default Server: host671420010168.direcway.com
Address: 67.142.168.10

How do I do the opendns? I'm not very tech savvy.

>

[Jay]

no use nslookup deltasecurityinc.com

[Blastuk]

go to https://www.opendns.com/start/
Follow the relevant instructions for setting up.

Try accessing the website after you've set up opendns.

[03turbo]

Here it is with the new one.

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Turbo>nslookup deltasecurityinc.com
Server: host671420010168.direcway.com
Address: 67.142.168.10

*** host671420010168.direcway.com can't find deltasecurityinc.com: Server failed


C:\Users\Turbo>

[Blastuk]

Also curious... are you on a satellite connection?

[Jay]

yes, its a DNS issue.

[03turbo]

K. did the opendns thing and now I get DNS lookup error instead of server not found

[03turbo]

Yes, satellite connection

[peterb]

Is it a civilian or milsat system?