Help! My Vergin Media Broadband (cable modem) has been working ok until recently but whilst downloading mail the connection to both mail and internet failed. We tried all the normal routines; virus scan; firewall etc. before contacting Virgin helpline, and after much messing about they said the fault was at our end and so sent an engineer out to check it over. He checked all the settings etc. and advised us to reinstall Vista, which we did but to no avail. Network adapter working ok; all settings seem ok. Any ideas please?


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