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Thread: NETGEAR DG834GT playing up

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    NETGEAR DG834GT playing up

    Hi, i have a NETGEAR DG834GT used for BeThere broadband and recently some devices struggle to connect to the router itself.

    Below are the devices have connected to it:


    • laptop with win xp connected via wifi.
    • Main pc with win 7 ultimate beta connected via cable
    • HTPC with win 7 pro connected via cable
    • Xbox 360 connected via cable
    • PS3 connected via cable


    Now what happens is most of the time, only 3-4 devices out of the ones listed above works while the others will give me a message saying it cannot connect to the router and the internet.

    I usualy fix this buy rebooting the router but now i have booted in loads of times now and now its only 2 devices that work and that s the HTPC and one of the laptops! Before it was only the laptop working!

    i dont know what the issue is but i tried several reboots, used different cables, different sockets and still no joy.

    i thought this router was decent Any advice? thanks in advance

    edit: I use to reserve ip addresses for certain devices but that doesnt seem to work and i thought it was the original issue with not connecting to the router and internet

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    Re: NETGEAR DG834GT playing up

    mm.. can think of a few things it could be, get it back to factory defaults firstly though and see if the problem stops, also check all your comps are using DHCP and you dont have any on static addresses which are being turned on and trying to use an already assigned address
    Quote Originally Posted by Ephesians
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    Re: NETGEAR DG834GT playing up

    There's been a massive issue when be/o2 did some 'update' work on their service.

    It's been reported to affect most linux based routers, your netgear being one of them.

    I'd put up with the issues for weeks/months before reading the below thread

    https://avatar.bethere.co.uk/forum/v...er=asc&start=0


    I've now changed to static IP and since doing so have managed 72 hours so far, without a single issue.

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by eshrules View Post
    There's been a massive issue when be/o2 did some 'update' work on their service.

    It's been reported to affect most linux based routers, your netgear being one of them.

    I'd put up with the issues for weeks/months before reading the below thread

    https://avatar.bethere.co.uk/forum/v...er=asc&start=0


    I've now changed to static IP and since doing so have managed 72 hours so far, without a single issue.
    If you can go static for no extra cost then my advice for Be users would be to use static, the dynamic IP function isn't quite so dynamic as one might think, you might hold onto the same IP for weeks or months if you keep your router switched on which is what most people do I presume.
    Even if you reboot the router you are highly likely to be assigned the same IP again unless its assigned to a Be user in that short few minutes of your disconnection.

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    Re: NETGEAR DG834GT playing up

    i am on static IP with Be. i managed to fix it last night temporarily by switcjhing off the modem along with all the devices and turned it all back on and it all connects fine.

    strange but doubt this is a perm fix

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    Re: NETGEAR DG834GT playing up

    possible its over heating?

    I stand my DG834GT vertically to aid better cooling by convection

    ps I'm also on Be and static ip, but I don't use as many devices, just 2 LAN and 1 wifi

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by LuckyNV View Post
    possible its over heating?

    I stand my DG834GT vertically to aid better cooling by convection

    ps I'm also on Be and static ip, but I don't use as many devices, just 2 LAN and 1 wifi
    i will try and stand it vertically and see if that helps.

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by j.o.s.h.1408 View Post
    i am on static IP with Be. i managed to fix it last night temporarily by switcjhing off the modem along with all the devices and turned it all back on and it all connects fine.

    strange but doubt this is a perm fix
    are you absolutely sure? be* don't provide you with a 'fixed' static ip (dynamic, as explained above is pretty much static, considering the length of time it remains unchanged for) as standard, although it's free on their packages (apart from value).

    It just seems odd that you've got the netgear and experiencing the exact same issues as detailed in the thread I linked you to. There's no reports of the issue remaining/being present with a static IP.

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by eshrules View Post
    are you absolutely sure? be* don't provide you with a 'fixed' static ip (dynamic, as explained above is pretty much static, considering the length of time it remains unchanged for) as standard, although it's free on their packages (apart from value).

    It just seems odd that you've got the netgear and experiencing the exact same issues as detailed in the thread I linked you to. There's no reports of the issue remaining/being present with a static IP.
    But what you linked to me is about how the router cannot connect to the internet right? well my router can as i was able to browse the net on my wifi dont forget.

    the issue is the DHCP stuff where my other devices sometimes cannot connect to the router at all.

    i have a static ip account mate, i have had it since day 1! i will take a proper read on that thread later on. What was the fix in the end though?

    i think you are getting mixed up with local IP address to the my actual global internet ip address.

    my internet global ip address is always the same as im on static. what messes up is assigning the ip addresses to my device ie 192.168.x.x

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by j.o.s.h.1408 View Post
    But what you linked to me is about how the router cannot connect to the internet right? well my router can as i was able to browse the net on my wifi dont forget.
    wrong. the thread I linked you to shows a loss of routing, not a loss of connectivity. The loss of routing fault can be partial or total from what I gather, it affects the ability to open new sessions, IM applications and already-existing sessions would continue to function.

    Quote Originally Posted by j.o.s.h.1408 View Post
    the issue is the DHCP stuff where my other devices sometimes cannot connect to the router at all.
    you need to clarify for me, is the fault you're getting a failure to browse internet or are you totally disconnected from the network? you have 4 cable devices, which ones fail to (browse or connect to network) and have you checked the internal IPs of each to check for conflicts? or do you operate on an auto-assign basis.

    Quote Originally Posted by j.o.s.h.1408 View Post
    i have a static ip account mate, i have had it since day 1! i will take a proper read on that thread later on. What was the fix in the end though?
    wait, what? Dude, the thread was 9 pages long at last viewing, I changed to static IP, all IPs on my network are manually assigned, with a second switched router operating another couple of machines on it. since I changed to static IP, there's been no issues at all.

    Quote Originally Posted by j.o.s.h.1408 View Post
    i think you are getting mixed up with local IP address to the my actual global internet ip address.

    my internet global ip address is always the same as im on static. what messes up is assigning the ip addresses to my device ie 192.168.x.x
    no, on the contrary, I understand the difference between internal and external/global, what I (and the chap above) is saying, be* operate dynamic and static IPs, you're often assigned the same dynamic IP for months (mine hadn't changed in 7 months) so whilst you may think you're on a static IP setup, you may not be. I'd give be* a call to double check. If you are, you'll have already had to manually configure the router for it?

    If I were you, I'd be manually configuring each device's internal IP to ensure there are no conflicts.

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by eshrules View Post
    wrong. the thread I linked you to shows a loss of routing, not a loss of connectivity. The loss of routing fault can be partial or total from what I gather, it affects the ability to open new sessions, IM applications and already-existing sessions would continue to function.

    ahh i see ok. i will look into that thread a bit more later

    you need to clarify for me, is the fault you're getting a failure to browse internet or are you totally disconnected from the network? you have 4 cable devices, which ones fail to (browse or connect to network) and have you checked the internal IPs of each to check for conflicts? or do you operate on an auto-assign basis.

    disconnected from the network. Before when i use to manualy reserve and set local ip's to specirfic devices i got the error we are discussing in this thread along with conflicted ip errors(that doesnt happen anymore and instead i just dont have no network access.)

    wait, what? Dude, the thread was 9 pages long at last viewing, I changed to static IP, all IPs on my network are manually assigned, with a second switched router operating another couple of machines on it. since I changed to static IP, there's been no issues at all.



    no, on the contrary, I understand the difference between internal and external/global, what I (and the chap above) is saying, be* operate dynamic and static IPs, you're often assigned the same dynamic IP for months (mine hadn't changed in 7 months) so whilst you may think you're on a static IP setup, you may not be. I'd give be* a call to double check. If you are, you'll have already had to manually configure the router for it?

    Listen mate, i dont "think" im on a static ip, i "know" i am on a static ip because:
    1. I ordered the static IP package when i first got Be*
    2. My IP address has never changed since joining 3 years ago, only my dns and gateway settings change like maybe once a year or something


    If I were you, I'd be manually configuring each device's internal IP to ensure there are no conflicts.

    Thats what i did originally as stated on previous posts. i had it originally set up that way and that's when i started having issues and so left it off and set it to automatically detect and quary the necessary local ip's for each device[
    reply in bold.

    edit, just to throw some more info, i cannot even access the routers usual 192.168.x.x setup and reading the Be* thread so far, it seems they can still access the router but cant view web pages which is not the issue im having. i cannot access both in my case.

    Further more, because im static ip i should not have this so called issue yet i am on static and i cant access the router while people can on that thread but cant view web pages
    Last edited by j.o.s.h.1408; 13-11-2009 at 03:45 PM.

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by j.o.s.h.1408 View Post
    Listen mate, i dont "think" im on a static ip, i "know" i am on a static ip
    wow, ok. I thought I was helping with the suggestion to check and rule the possibility out, but if you know...

    Good luck fixing the fault bud

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    Re: NETGEAR DG834GT playing up

    So now you two have finished playing pat-a-cake....

    If you ping 192.168.1.254 (your router's default IP) what do you get?

    The machine you're posting from now (assuming it's a home machine connected to your router of course), what IP does it have? (start > run > cmd > "ipconfig") look for the lines that say;

    Code:
    Ethernet adapter Internet:
    
            IP Address. . . . . . . . . . . . : ___.___.___.___
            Subnet Mask . . . . . . . . . . . : ___.___.___.___
            Default Gateway . . . . . . . . . : ___.___.___.___
    ...and fill in the blanks here.
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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by eshrules View Post
    wow, ok. I thought I was helping with the suggestion to check and rule the possibility out, but if you know...

    Good luck fixing the fault bud
    Yes i appreciate your help but why do you keep asking me if im on static ip or not? it does get annoying. i do know what a static ip address is and my one hasn't changed since the day i bought it and yea at the time you had to pay extra for it why should i need to assume that i am not a static ip?

    Matter of fact i just checked now. Still the same. why would it be any different? Read my reply dude my issue is slightly different to the thread from Be*

    How is it different? check below:
    • Im on a static ip
    • People from that thread can still access the router but cant browse the internet. i cant to either

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by mycarsavw View Post
    So now you two have finished playing pat-a-cake....

    If you ping 192.168.1.254 (your router's default IP) what do you get?

    The machine you're posting from now (assuming it's a home machine connected to your router of course), what IP does it have? (start > run > cmd > "ipconfig") look for the lines that say;

    Code:
    Ethernet adapter Internet:
    
            IP Address. . . . . . . . . . . . : ___.___.___.___
            Subnet Mask . . . . . . . . . . . : ___.___.___.___
            Default Gateway . . . . . . . . . : ___.___.___.___
    ...and fill in the blanks here.
    Im using a netgear one and by default the ip is 192.168.0.1 plus i am at work. i can access a server i am currently running off one of my pc's right now using the exact same ip address given to be from day 1. Thats how i just did a quick check to see if im on static ip.

    I will try that at home but i remember last night looking at those exact settings from the control panel and it was blank on the pc's that couldn't connect to the router

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    Re: NETGEAR DG834GT playing up

    Quote Originally Posted by j.o.s.h.1408 View Post
    Im using a netgear one and by default the ip is 192.168.0.1 plus i am at work. i can access a server i am currently running off one of my pc's right now using the exact same ip address given to be from day 1. Thats how i just did a quick check to see if im on static ip.

    I will try that at home but i remember last night looking at those exact settings from the control panel and it was blank on the pc's that couldn't connect to the router
    OK. You'll need to ping the router from each of the machines in the home network.

    Build a list of stats from each machine, compare and contrast those that connect and those that don't.

    Is DHCP on in the router? Have you specified range smaller than the number of devices trying to connect? Is MAC Address filtering on?

    You've changed a few settings recently, assigning static IPs to the home network is, at least for me, easier to manage. I've disallowed any access other than those IPs I specify. Did you do the same thing and forget? etc etc.

    Without you being at home....
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