Virgin media cancellation fee

[shakerist]

Well i have virgin media at the moment and its got great internet but the phone is rubbish and costs my a lot of money, how much is the cancellation fee if they have one

[Bitemarks666]

Early termination charge: Virgin Media will charge you an early termination charge if you cancel your Broadband Service before the end of your Minimum Period (i.e. within 12 months of the date your Broadband Service was activated) or if your Broadband Service is terminated by us for non-payment of Charges under section G.4.a above before the end of your Minimum Period, other than in the circumstances outlined in section H.1. The early termination charge will vary depending on your Service and the number of months remaining of your Minimum Period. If you wish to cancel within the Minimum Period, please contact us as set out in section H.2.a above and we'll calculate and tell you how much the early termination charge will be. Customers who are moving home will be exempt from this cancellation charge, provided that the Service is retained at the customer's new address. An early termination charge will be applicable where you do not want to move your Broadband Service to your new address or in the circumstances set out at section C.6.c. (i.e. where Virgin Media cannot activate you at your new address).

http://www.virgin.net/terms/broadband_tc.shtml

[shakerist]

what is the recognised transfer process

[Bitemarks666]

if you are wanting to change the phone and net you will have to get in touch with virgin and BT about getting your landline changed to BT and get your MAC code from virgin once you line is back with BT go to any ISP you want and order, give them your MAC code and you should be set up in about 10 days

[shakerist]

ok thanks bitemark